Admissions Counselor I - Admissions Counselor II

Campus OSU-Stillwater Contact Name & Email Kelsey Pitts, View email address on click.appcast.io Work Schedule Work schedule may extend beyond regular office hours of 8am to 5pm Monday to Friday, as necessary to support recruitment efforts. Appointment Length Regular Continuous/Until Further Notice Hiring Range $19.25 - $25.00Hourly About this Position The Office of Undergraduate Admissions and Recruitment at Oklahoma State University is a student-focused team dedicated to our Land-Grant mission, living by the Cowboy Code. We end the day knowing we gave it everything we had, guiding future Cowboys through every step of their journey to OSU. We support students, families, and their champions as they navigate the college search and application process with confidence meeting them where they are - on campus and in their communities. We build intentional relationships with people across Oklahoma, the nation, and the world to connect students to the people, resources, and opportunities that will help them dream as big as the sky and finish what they start. Because at OSU, we do what's right for students and for each other. Admissions Counselors at Oklahoma State University assist prospective students throughout their college search process, providing a personalized OSU recruitment experience in order to meet individual territory and overall enrollment goals. The successful candidate for this position will join a gregarious, dedicated team that completes work in the following areas. Recruitment and Outreach Strategy As an Admissions Counselor at OSU, you will work within an overall strategy that helps strengthen your recruitment impact. To do this, you will need to demonstrate self-direction, creativity, and strategic thinking in prospect development, yield enhancement, customer service, and problem resolution. You will also: Determine and execute strategies for effective outreach for an assigned territory Develop and initiate communication through calls, texts, emails, and personal interactions with prospective students, families, and counselors which may include monthly benchmarks for contact Develop and conduct recruitment activities that further progress towards enrollment goals Conduct trend analysis for your assigned territory and formulate action plans based on that analysis Work in conjunction with recruitment staff and leadership to integrate your analysis and planning into the University's overall enrollment plan Building Relationships with Students and Their Support Systems Relationships with prospective students, their families, and their counselors and other supports are the heart of our work. To recruit and assist prospective students in your territory, you will: Serve, promote, and represent the University with excellence as the first point of contact for students, families, and counselors Proactively anticipate and respond to student needs, providing resources and making mindful recommendations Discuss and make clear OSU admissions, housing, scholarship, and financial aid processes and policies Conduct personalized virtual and in-person appointments for students and families to ensure they feel confident in their college search process and understand OSU's value Presentations and Events To share the unique opportunities that Oklahoma State University offers to the Cowboy family, you will give presentations to large and small groups both on- and off-campus. Your work schedule may extend beyond regular office hours of 8:00am to 5:00pm Monday to Friday, as needed, to best serve prospective Cowboys. You can expect to participate in: Prospective student recruitment events, on-and off- campus, including college fairs, school visits, and other activities and events Recruitment, conversion, and yield activities designed to market the university to prospective students Customer Service and Hospitality Providing prospective students, families, and counselors with unreasonable service is just one way we show what it means to be part of the Cowboy family. You will do this as part of your work within your territory, but you will also serve guests as they connect with the Office of Undergraduate Admissions and Recruitment. You will: Assist with daily office operations including answering phones, responding to email, and greeting campus visitors Provide counsel to prospective students, families and guests to meet customer service goals Travel Cowboys come from all parts of the world, and we do our best to meet them in their home communities. In order to connect with future Cowboys, you will need to travel during certain parts of the year. You will find that you need to: Effectively plan and execute travel in- and out-of-state multiple times per month, typically between 1 and 12 days per trip with overnight stays the frequency of which will depend upon individual territory and upon the time of year Represent the university in various environments Maintain a personalized public presence in a wide range of environments including high schools, at college fairs, and in community settings Publicize full name, work contact information, and time, date, and/or location of recruitment activities Additional Considerations This role also requires: The ability to lift 45 pounds Successful completion of a pre-employment background investigation Required Qualifications Bachelor's Bachelor's degree conferred prior to or upon start date. (degree must be conferred on or before agreed upon start date) Admissions Counselor I: One year related experience Admissions Counselor II: Two years related experience Certifications, Registrations, and/or Licenses: Valid Driver's License required Skills, Proficiencies, and/or Knowledge: This job requires a high level of internal and external public contact serving as a liaison between the Admissions Office, various academic units and other organizations within the university. Strong written, verbal communication and technical skills are necessary. Knowledge of MS applications. Preferred Qualifications Two years related experience Working Conditions Work schedule may extend beyond regular office hours of 8 am to 5 pm Monday to Friday, as needed, to complete assignments. Travel (in-state and out-of-state) away from campus multiple times per month with the duration ranging from 1 to 12 days. Overnight stays often required depending on the time of year. Driving conditions vary with weather. Ability to lift 45 lbs. (boxes of recruiting materials). #J-18808-Ljbffr