Retail Sales & Delivery Associate

Job Description

Job Description

Sweet Deals & Appliance is looking for a reliable, hardworking sales associate who is comfortable helping customers and performing hands-on work. We sell appliances, cabinets, and flooring and provide appliance delivery and installation services throughout the Grand Rapids area.

This is not a desk-only sales position. The right person must be willing to assist with deliveries, installations, product handling, cleaning, and general showroom and warehouse work.

Compensation

• Starting pay: $19.00 per hour
• After a successful 30-day performance review: Pay increases to $21.00 per hour plus 1% commission on net sales
• Continued pay and commission eligibility are based on attendance, reliability, job performance, customer service, and the ability to complete assigned responsibilities

Primary Responsibilities

• Greet customers and help them select appliances, cabinets, flooring, and related products
• Answer customer questions and explain product features, warranties, financing, delivery, and installation options
• Follow up with customers by phone, text, or online messages
• Prepare invoices and accurately enter customer and sales information
• Keep the showroom clean, organized, priced, and ready for customers
• Move, clean, inspect, and arrange appliances and other merchandise
• Help load and unload trucks and customer vehicles
• Assist with appliance deliveries and installations
• Help remove old appliances when required
• Perform basic warehouse, inventory, and product-processing tasks
• Assist with other store responsibilities as needed

Schedule and Availability

Applicants must have a flexible schedule. Regular store hours will be the primary schedule, but this position also requires availability for:

• Some morning deliveries or installations
• Some evening deliveries or installations
• Occasional schedule changes based on customer appointments
• Weekend work

Qualifications

• Retail sales or customer-service experience is preferred
• Appliance, furniture, cabinet, flooring, delivery, installation, warehouse, or power-tool experience is a plus
• Friendly, professional, and comfortable speaking with customers
• Dependable, punctual, and able to follow instructions
• Willing to learn about appliances, cabinets, flooring, warranties, and financing
• Comfortable performing both sales and physical work
• Able to safely lift and move heavy merchandise with another team member and proper equipment
• Fluent in Spanish is preferred
• Comfortable using basic hand tools and moving equipment
• Basic computer and data-entry skills
• Valid driver’s license and a safe driving record preferred
• Must be able to work independently and as part of a team

What We Are Looking For

We are looking for someone who takes initiative, follows through on assigned work, treats customers professionally, and is willing to help wherever needed. The ideal candidate wants to grow into a dependable, long-term member of the business—not someone interested only in making sales while avoiding the physical side of the position.

To Apply

Please submit your resume and briefly describe your experience with sales, customer service, deliveries, installations, appliances, warehouse work, or power tools. Please also include your general availability for mornings, evenings, and weekends.

Sweet Deals & Appliance is an equal opportunity employer.