Technical Support Specialist
ProdataKey
Ready to work in an exciting environment with a great close-knit team? ProdataKey is a growing Utah technology company. We have an immediate need for a Technical Support Specialist in our support center providing support to ProdataKey dealers. Ideal Candidates have a genuine passion for technology, exceptional troubleshooting skills with complex systems, strong communication skills and the ability to think quickly. Proven experience in installing or troubleshooting access control, security, surveillance, automation, commercial door hardware, low voltage wiring, and networking makes you a strong candidate but is not required. Responsibilities Inbound Dealer Support: Answer incoming technical support calls, chat, and email inquiries, with a goal of first contact resolution. Troubleshooting: Diagnose hardware, networking, and software issues supporting PDK dealers and system users, document detailed case notes, and report defects for product engineering. RMA Processing: Authorize and process Return Merchandise Authorizations (RMAs) following company guidelines. Documentation: Document clear and detailed notes in Salesforce, report found defects, and update internal and dealer-facing knowledge articles. Proven technical skills Computer proficiency Proficient in basic office software such as Microsoft and Google Suite products Ability to work full time in an office environment Preferred Experience Install or Troubleshooting of: Low voltage wiring, Networking, Access control, Commercial automation, Security, Commercial door hardware Software experience in: Salesforce, Jira, Zendesk, PDK.io Check us out at #J-18808-Ljbffr ProdataKey
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Technical Support Specialist in South Jordan, UT vacancy
- ...related work experience in a comparable complex, high tech and fast paced work environment Responsible for high quality end-user technical support, related to enterprise software and hardware An understanding of technology and the ability to apply that knowledge to...SuggestedWork experience placement
$20 - $23 per hour
Title Technical Support Specialist I Hours Full-time, 7:00 AM - 4:00 PM MST Location Midvale, UT (On‑site with occasional remote flexibility) Reports to Customer Service Manager, Operations Compensation A base hourly salary of $20-$23, depending on candidate experience...SuggestedHourly payFull timeRemote work$100k - $118k
...Technical System Analyst/ Business analyst Midvale, UT- Onsite from day 1 Hire Type: fulltime Salary Range: $100,000-$118,000... ...needs Facilitate conversations with the business and technical support teams to document capability needs and outcomes Manage the...SuggestedFull timeSiri InfoSolutions Inc
Midvale, UT2 days ago- ...Job Description Job Description Description: The IT Help Desk Technician II provides intermediate-level technical support for users across the organization, ensuring prompt and effective resolution of issues related to computer systems, software, network connectivity...SuggestedFull timeTemporary workWork experience placementWork at officeFlexible hours
Larry H. Miller Senior Health
Sandy, UT5 days ago - ...Job Description Job Description We are looking for a Tier 2 Onsite Technical Support Analyst to deliver responsive, high-quality technical support for users in Utah. This role focuses on resolving escalated desktop, network, server, and endpoint issues while providing...SuggestedWork at office
Robert Half
Sandy, UT5 days ago - ...Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing... ...a 66‑block. Job Responsibilities Perform a wide range of technical tasks including: OS installations, hardware diagnostics, and software...Hourly payFor contractorsImmediate startFlexible hours
Hardy Industries Inc
South Jordan, UT3 days ago - ...HARDY INDUSTRIES is seeking skilled I.T. or Telecom technicians to support a growing national client base in South Jordan, Utah. This role involves diverse technical tasks, from OS installations to structured cabling, requiring excellent troubleshooting skills and a strong...Hourly payFlexible hours
Hardy Industries Inc
South Jordan, UT4 days ago - Service Desk Agent - Contract Opportunity Recent graduates are welcome! Are you passionate about providing exceptional customer service? We're seeking a Service Desk Agent with 6 months to 2 years of experience (including internships) to join a leading investment banking...Permanent employmentContract workInternship
- ...first point of contact for our clients, providing exceptional support and ensuring a seamless experience. If you have a passion for helping... ...in a timely and professional manner. Provide high-quality technical support for enterprise software, hardware, peripherals, and...Work experience placementRemote work
Compunnel
South Jordan, UT3 days ago - ...Information Analyst to join the CDI Hub team at Zions Bancorporation, supporting Zions' Customer Data ASOR. This Business Information Analyst... ..., and process flows, providing visual illustrations of technical concepts and maintaining clear, accurate, and detailed documentation...Work at officeFlexible hours
Zions Bancorporation
Midvale, UT7 days ago - ...Position Type: Contract Onsite Requirements: High school diploma or GED 2 years of customer service, call center, help desk, or technical support experience Strong customer service and communication skills (written and verbal) Basic technical troubleshooting and...Contract workShift workWeekend work
- ...years. Help us transform our workforce of the future, today We are looking for an IT Field Service Technician (IT Technician) to support our Zions Technology Center, operational offices and branch locations across the Salt Lake valley. The Technology Reliability Engineering...Full timeWork experience placementWork at officeFlexible hours
- ...seeking an IT Field Technician to provide hands‑on technology support across our facilities and business locations. This role is ideal... ...standards. Success in this role You communicate clearly with technical and non‑technical audiences, take ownership of assigned work, document...Full timeTemporary workFor contractorsFlexible hours
- ...Job Description Skill: Business Data Analyst / ETLTester Must Have Technical/Functional Skills: Advanced SQL experience; ability to build basic queries to profile and validate data Strong Knowledge and experience in Automation , Regression , End...Full time
Siri InfoSolutions Inc
Midvale, UT2 days ago - ...Systems Analyst to join our team, focusing on optimizing and supporting our core Finance and Accounting systems, with a primary emphasis... ...stakeholders (Finance, Accounting, Revenue, Procurement) and technical teams, ensuring our financial systems are efficient, scalable,...Contract workWork at officeLocal areaRemote workFlexible hours
GrabJobs
West Jordan, UT1 day ago - ...Sales Support Analyst Graymont is seeking a Sales Support Analyst to support its Western commercial team by delivering clear and actionable market intelligence. In this role, you will analyze regional supplydemand trends, pricing dynamics, and customer activity, providing...Internship
- ...Description Job Description Key Responsibilities Provide front-line support via phone or live chat with professionalism, empathy, and... ...Communicate ticket status promptly to users Provide technical support for enterprise software, hardware, peripherals, and infrastructure...Permanent employmentTemporary workShift work
Compunnel, Inc.
South Jordan, UT2 days ago - ...assigned. Summary : The Help Desk Specialist’s primary responsibility is to resolve,... ...escalate, and track all incoming requests for technical assistance. This includes systems... ...upgrades and technical/administrative support. The position reports to the Chief Technology...Bank staffWork at officeRemote work
Northwest Bank
Midvale, UT11 days ago - HARDY INDUSTRIES in Riverton, Utah is looking for skilled technicians to provide technical support beyond typical helpdesk tasks. The role involves a variety of responsibilities such as OS installations, structured cabling, and telecom work. Candidates should have at least...Hourly payFor contractorsFlexible hours
$27.29 - $34.07 per hour
...Job Description Job Description COMMUNITY SUPPORT TECH-BUSINESS LICENSE ADMINISTRATOR Opening Date: September 15, 2026 Closing... ...for review, and maintaining correct contact information for technical support; Prepares and distributes reports as directed; Files...Hourly payDaily paidFull timeWork at officeLocal areaMidvale City
Midvale, UT6 days ago- ...manufacturers, and internal teams. This individual will implement and support RESTful API integrations and reporting solutions, partnering... ...and requires close collaboration with internal and external technical stakeholders. What You'll Do API Development & Integration...
Lightspeed DMS
South Jordan, UT18 days ago - ...Technician (LMRT) like you who provides expertise and to be a champion of patient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. In this role, you will...Temporary workWork at officeRelocation packageMonday to FridayFlexible hoursWeekend work
HCA Mission Hospital - Memorial Campus
West Jordan, UT1 day ago - ...Job Summary: The Senior Business Analyst plays a key role in supporting, enhancing, and implementing our Court Case Management... ...training materials. Communicate complex concepts clearly to both technical and non‑technical audiences. Provide Demonstrations and training...Work at officeLocal areaRemote workFlexible hours
Neumo Holdings LLC
West Jordan, UT18 days ago - ...gather business requirements, optimize business processes, and support the successful implementation of a next-generation FX trading platform... ...platforms and provide recommendations based on business and technical requirements. · Gather, analyze, and document current-...Contract workImmediate startRemote workWork from homeFlexible hours
KēSTA I.T.
Midvale, UT5 days ago $20.07 - $28.59 per hour
...the clinic, assisting Physicians and other licensed providers to provide cost effective, quality patient care. The Wound Care Tech supports and facilitates the treatment and healing of patients under the direction of the Wound and Hyperbaric Service. The incumbent...Hourly payPart timeInternshipWork at officeShift workIntermountain Healthcare
Riverton, UT3 days ago$136k - $195k
...‘go to’ place for all our bids where everyone preparing bids/tenders have access to our best material. Main Role Responsibilities Supports the E&H Commercial Director, leading on the Strategic Pursuits element of our commercial strategy and executing pursuits; through...Work at officeLocal areaOverseasFlexible hoursGrabJobs
West Valley, UT15 hours ago$20 - $25 per hour
...culture that feels like family—where every team member is valued, supported, and given opportunities to grow. Through both tangible... ...working closely with the CTO to determine priorities, scope, and technical approach. The reports and tools you build may be used by real...Hourly payInternshipWork at officeWize Solutions
Sandy, UT11 days ago- ...) to provide Infrastructure Server and Sustainment services in support of High Performance Computing (HPC) environments. This role enhances... ...and sustainment of ECI systemsSystem Administrator III Focus: Technical leadership, architecture, and complex problem resolutionServes...Temporary workFor contractors
Navstar
Riverton, UT4 days ago - ...motivated IT professional with a passion for system reliability, performance optimization, and supporting mission-critical infrastructure. As a key member of our technical operations group, the SA will:Provide support for implementation, troubleshooting and maintenance...
Navstar
Riverton, UT4 days ago - .../Medical Assistant like you who provides expertise and to be a champion of patient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. As a Tech, you will:...Temporary workRelocation packageFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Support Specialist. Be the first to apply!
Related searches
- tech support South Jordan, UT
- IT technical support South Jordan, UT
- IT systems support South Jordan, UT
- IT tech support South Jordan, UT
- technical customer service advisor South Jordan, UT
- technical support South Jordan, UT
- field technical support South Jordan, UT
- software technical support South Jordan, UT
- IT support South Jordan, UT
- technical support customer service South Jordan, UT