Expeditor

DESCRIPTION

Expo (Expeditor) -

Role Overview

The Expo (Expeditor) is the communication hub between the kitchen and front-of-house team, ensuring every dish is accurate, complete, and delivered quickly. In a breakfast setting, this role is critical for handling high-volume, fast-turn tables while maintaining food quality and timing.

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Core Responsibilities

1. Order Coordination & Timing

• Read and organize tickets from the POS system

• Call out orders clearly to kitchen staff (sides, modifiers, etc.)

• Ensure all items for a table are ready at the same time

• Manage ticket flow during peak rush (weekends especially)

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2. Food Quality & Accuracy

• Check plates for accuracy (correct sides, modifiers, etc.)

• Ensure proper presentation before food leaves the kitchen

• Catch and fix mistakes before dishes go out

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3. Communication Hub

• Act as the bridge between servers and kitchen staff

• Communicate special requests, allergies, and modifications clearly

• Provide updates to servers on delays or re-fires

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4. Plate Assembly & Garnishing

• Assist in final plating (sides, garnishes, sauces)

• Ensure plates are clean, organized, and visually appealing

• Organize trays for efficient food running

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5. Speed & Workflow Management

• Prioritize tickets based on timing and table needs

• Keep the line moving smoothly during rush periods

• Work closely with cooks to maintain pacing and avoid bottlenecks

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6. Cleanliness & Organization

• Keep expo line clean and stocked

• Maintain organized ticket system

• Follow food safety and sanitation standards

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Key Skills

• Multitasking & speed

• Clear verbal communication

• Attention to detail

• Team coordination

• Time management

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Work Environment

• Fast-paced service (peak hours: evenings + weekends)

• Standing for long periods

• Hot kitchen environment

REQUIREMENTS

• Previous restaurant experience preferred (expo, food runner, or line cook)
• Strong communication and multitasking skills
• Ability to stay calm under pressure
• Detail-oriented with a focus on accuracy

hurricane grill & wings