Administrative Specialist II

Administrative Specialist II Delaware DMMA – Milford State Service Center at Riverwalk, 253 NE Front St, Milford, DE 19963 Milford, DE $18.00/Hour Full-Time Staffing Assignment through Goodwill® Staffing Services Are you friendly, organized, and ready to be the first point of contact for clients seeking vital services? The Delaware Division of Medicaid and Medical Assistance (DMMA) is looking for a dependable Administrative Specialist II to join our Milford office. In this role, you'll greet clients, manage phone traffic, and keep the office's day-to-day paperwork moving smoothly. What You'll Do Greet clients who walk in and direct them appropriately. Answer phones and transfer calls to the appropriate worker. Process incoming mail. Perform other clerical work as needed. What We're Looking For Strong communication and interpersonal skills, with a warm and professional demeanor. Comfort greeting and assisting the public, including walk-in clients. Ability to manage a multi-line phone system and direct calls efficiently. Strong organizational skills and attention to detail for mail processing and clerical tasks. Ability to multitask and stay reliable in a front-office setting. What DMMA Offers $18.00 per hour. Full-time hours with a consistent schedule. A supportive office environment serving the Milford community. The chance to be the welcoming first impression for clients accessing essential services. Location: 253 NE Front St, Milford, DE Pay Rate: $18.00 per hour Hours: Full-Time Type: Admin Specialist II Why This Role Matters For many clients, a visit to the DMMA office can feel stressful or uncertain. As the Administrative Specialist II, you'll be the calm, welcoming presence that sets the tone for their whole experience — greeting them at the door, routing their call to the right person, and keeping the office's paperwork running smoothly behind the scenes. It's a role where reliability and a friendly attitude make a real difference every single day. Ready to Be the Friendly Face of Our Office? Set-aside position — individuals with disabilities are encouraged to apply. This is a contracted staffing assignment at Delaware DMMA in Milford, DE, placed through Goodwill® Staffing Services. #J-18808-Ljbffr Goodwill Industries of Delaware & Delaware County, Inc.