Mental Health Supervisor - Community Ties North and South

SCCMHA JOB VACANCY ANNOUNCEMENT

CLASSIFICATION: Mental Health Supervisor - Community Ties North and South

Pay Grade: $82,899.44 - $107,371.73

LOCATION: Saginaw and New Lothrop

POSITION SUMMARY:

Under general supervision of Director of Services for Persons with Intellectual and Developmental Disabilities, manages and oversees all day programming and community engagement services for Saginaw County Community Mental Health Authority (SCCMHA). Plans and coordinates clinical services. Provides for persons served security and safety. Directs staff and oversees billing for services provided. This position will be knowledgeable about and actively support culturally competent recovery based practices; person centered planning as a shared decision making process with the individual, who defines his/her life goals and is assisted in developing a unique path toward those goals; and a trauma informed culture of safety to aid persons served in the recovery process.

ESSENTIAL DUTIES AND RESPONSIBLITIES:

1. Provides administrative supervision and leadership to professional, support and clerical staff. Overseas/assign classrooms, cases and other responsibilities to staff and ensure unit needs are met.

2. Provides services to persons served in accordance with person centered planning and self-determination principles. Monitors service delivery to ensure good customer service, clinically appropriate services, and high quality of care.

3. Works with other community service providers to facilitate team approach concept to meet persons served needs/goals. May attend clinical meetings within and outside SCCMHA.

4. Focuses on supporting individuals as they fully experience life by providing opportunities for meaningful activities, exercising choice, and building relationships and partnerships within the community.

5. Communicate with residential providers, families, support coordination and clinical staff to ensure services provided are coordinated and all other parties are aware of persons served health and safety concerns and progress with skill development.

6. Participates in screening and selection of staff. Directs, trains, schedules, evaluates, and disciplines staff. Prepare performance plans for staff.

7. Trains and orients new staff and volunteers to ensure proper skill and qualifications to provide adequate skill building services, community engagement, safety, and proper medical or behavioral intervention.

8. Conducts regularly scheduled staff meetings with both CTN and CTS programs to provide current information, guidance, and direction to staff.

9. Maintains and monitors medication security, administration, and documentation.

10. Establishes service goals and procedures for unit operations. Ensures all applicable state, federal and SCCMHA policies and procedures are implemented and that all documentation is prepared and maintained according to standards.

11. Monitors unit revenues, expenditures, and productivity against performance targets.

12. Reviews clinical service delivery through record/documentation review, direct observation of staff and review of statistical reporting.

13. Participates in regular meetings with other supervisors, quality improvement activities, coordinating committees, work groups and agency leadership groups.

14. Completes paperwork including, but not limited to, time reports, travel vouchers, conference requests, purchase orders, analyses of service delivery systems, persons served records, spreadsheets, and other documents and reports.

15. Provides leadership to support the implementation of evidence-based practices.

16. Communicates the mission, vision, and core values of SCCMHA to employees and implements these principles in all duties of this position.

17. Ensuring values and principles are being followed for Home and Community Based Services (HCBS) Rule compliance in the persons served person centered planning process and plans of service.

18. Monitoring of services quarterly and sending reports to the families.

19. Monitoring incident reports, evaluating trends and developing and implementing safety plans for persons served and staff.

20. Reviews of Service Activity Logs monthly, for completion and accuracy

21. Monthly reviews of progress to notes of persons served to evaluate and adjust programming.

INCIDENTAL DUTIES AND RESPONSIBILITES:

1. Performs various administrative/clerical functions, such as preparing travel vouchers, making copies of documents, filing, etc.

2. Attends meetings, seminars, workshops, and community events related to the public mental health mission.

3. Reacts productively to change and handles other essential tasks assigned.

4. Participates in CQI functions.

5. Uses computer hardware and software to perform tasks.

(The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all duties and responsibilities required of personnel so classified.)

REPORTING RELATIONSHIPS:

Reports to: Director of Services for Persons with Intellectual and Developmental Disabilities

Supervises: Mental Health Technician(s), Mental Health Activity Aide(s), Community Ties Service Coordinator and Typist Clerk.

WORKING CONDITIONS/ENVIRONMENT:

Works in mental health treatment setting with usual stress of managing individuals and working within time constraints. The program serves persons served who exhibit behavioral challenges. Appropriate intervention techniques may be required and may be required to use

approved physical management techniques to keep persons served safe but only as the last option. Travel required between both programs.

QUALIFICATIONS:

Education: A bachelor’s degree required. Degrees which will be given primary consideration include Bachelor degree in Social Work, Psychology or a closely related field.

Experience: Previous supervisory experience in a clinical mental health or related organization preferred. Previous administrative experience preferred. Experience working in a day program setting is highly preferred. A combination of demonstrated management skills,

education and professional experience which meets program needs will be considered.

Licenses and Certifications: Valid Michigan Driver’s license with a good driving record.

Knowledge, Skills, and Abilities:

1. Ability to provide clinical leadership.

2. General business skills and ability to manage a budget.

3. Computer competency, including word processing, spreadsheets, databases, internet, E-mail.

4. Ability to plan and organize work of self and staff and provide group leadership.

5. Effective oral and written communications skills, minimum at college level.

6. Ability to organize and maintain data and information.

7. Problem solving and mediation abilities, including ability to effectively manage personnel.

8. Ability to maintain favorable public relations and provide community leadership.

9. Ability to exercise independent and mature judgment.

10. Ability to maintain strict confidentiality.

Physical/Mental Requirements:

1. Hearing acuity to converse in person and on telephone.

2. Visual Acuity to observe persons served behavior, read and proofread documents and use CRT.

3. Ability to walk, stand or sit for extended periods of time.

4. Manual dexterity to write and to operate standard office equipment (PC, Keyboard, Copy Machine, Fax Machine, etc.)

5. Ability to lift and carry files and supplies at least 20 pounds.

6. Strong interpersonal skills to interact with leadership, employees, persons served, and the general public.

7. Analytical skills necessary to conduct research, analyze, and interpret complex data and identify and solve problems by proposing courses of action.

8. Ability to plan short and long range and to manage and schedule time.

9. Ability to handle stress in meeting deadlines and dealing with large numbers of employees and/or persons served.

(Listed qualifications are for guidance in filling this position. Any combination of education and experience that provides the necessary knowledge, skills, and abilities will be considered; however, mandatory licensing or certification requirements cannot be waived. Physical/mental requirements cannot be waived unless specifically indicated.)