Field Service Technician

Field Technician

HiFyve is hiring a Field Technician in the heavy equipment construction repair industry in De Pere, WI!

Employment Type: Regular, Full-Time

Shift: Day shift

Location: Field-based out of De Pere, WI (on-site / customer locations)

Rate of Pay: $33 - $37/hour

Job Duties and Responsibilities

• Troubleshoot, diagnose, repair, and recondition construction, municipal, and highway-related heavy equipment
• Perform large diesel engine, hydraulic, and electrical system repairs and servicing
• Provide field service support while maintaining strong relationships with customers
• Research issues and recommend repair solutions, improvements, or product upgrades
• Maintain high-quality service by following established service and safety standards
• Attend factory and technical training to stay current on equipment and systems
• Represent the company professionally at all times, including appearance, conduct, and operation of company vehicles
• Communicate findings, repair status, and recommendations clearly with customers and internal teams
• Accurately document repairs, service work, and related results
• Contribute to team goals and assist with related tasks as needed

Education Requirements

• High school diploma or GED required
• Trade school degree or equivalent hands-on industry experience strongly preferred

Knowledge, Skills, and Abilities

• Minimum 2+ years of full-time heavy equipment repair experience
• Experience troubleshooting construction, municipal, or highway equipment
• Strong diagnostic skills in diesel engines, hydraulics, and electrical systems
• Valid driver's license with a clean driving record required
• CDL preferred but not required
• Must own a respectable set of hand tools
• Ability to pass a pre-employment mechanical aptitude test
• Strong customer service, communication, and organizational skills
• Ability to work in physically demanding environments and varying weather conditions