Front Office Associate I - Dental - Carolina Family Dental Center

divh2Front Office Associate I - Dental/h2pCome join our Family and be part of providing healthcare in the community for the community. Carolina Family Health Centers, Inc. provides accessible and affordable health care with excellence where patients come first. Regardless of an individuals ability to pay or their insurance status, we believe that everyone deserves access to quality health care. As a nonprofit, federally qualified health center (FQHC), we strive to meet the needs of our community and breakdown barriers that prevent individuals from seeking health care. Our service offering includes primary medical care, behavioral health, pharmacy, and dental services in an integrated model that provides a comprehensive approach to care for our patients./ppPosition Overview: Front Office Associates I - Dental at our Carolina Family Dental Center location in Elm City, NC interact with patients and visitors in a courteous and professional manner in person or by phone. They also serve the patient and the center by providing scheduling, reception, registration, and exit services. This position offers a 40-hour workweek, no weekends, full benefits package, 12 paid holidays, bi-weekly pay./ppEssential Tasks:/pulliCheck patients in and out for appointments, including walk-in patients, and consult with medical staff regarding chief complaints./liliAnswer incoming calls, transfer calls appropriately, check messages, and return calls as needed./liliSchedule and reschedule patient appointments over the phone and in person./liliOpen office at start of business day and close at the end of business day./liliRegister new patients and scan all documents into the electronic health record./liliCollect various methods of payment and apply payments to patient balances./li/ulpExperience and Education:/pulliHigh school diploma or GED./liliMinimum two years of experience in a similar environment./liliBilingual in Spanish is a plus./liliBasic computer skills./liliHigh level of professionalism and interpersonal communication skills./liliFamiliarity with medical terminology is preferred, but not required./li/ulpSchedule:/ppMonday, Tuesday, Wednesday, Friday, 8 am - 5 pm Thursday, 8 am - 7 pm 8-hour shift Day shift/ppPhysical Requirements:/pulliPotential sitting or standing for long periods of time, occasional bending, stooping, lifting including of patients, reaching forward and overhead. Proper lifting techniques required./liliMay require walking primarily on a level surface for periods throughout the day./liliFrequent computer work required./liliMust be able to travel freely in the local area; between clinics, hospitals, health departments, etc./li/ulpBenefits:/pulli401(k) and match/liliADD insurance/liliDental insurance/liliDisability insurance/liliEmployee assistance program/liliFlexible spending account/liliHealth insurance/liliLife insurance/liliPaid time off/liliHolidays/liliVision insurance/li/ulpJob Type: Full-Time/ppLicense/Certification: None/ppBase Pay Overview: The starting pay for this position is $13.25 hourly. Please keep in mind that actual salary will vary based on various factors such as qualifications, skills, competencies, and proficiency for the role./p/div