Remote Customer Care Representative (Post-Training)

Customer Care Advocate (Remote)Must reside within 50 miles of Cary, NCStart Dates: 12/7 or 12/14Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.Remote role with 8 weeks of in-person training in Cary, NC and monthly office engagement daysSeeking Customer Care Advocates to support customers with insurance-related inquiries regarding coverage, claims, and benefits. This role requires strong customer service skills, the ability to navigate multiple systems simultaneously, and prior experience working in a remote call center environment.Requirements:High School Diploma or GEDAt least 1 year of remote call center customer service experienceExperience handling high-volume inbound callsStrong computer skills with the ability to multitask across multiple systemsReliable wired high-speed internet (Wi-Fi not accepted)Ability to work flexible shifts between 8:00 AM - 11:00 PM EST xhyhwjd Preferred:2+ years of call center/customer service experienceInsurance, dental, healthcare, or benefits experienceSalesforce experienceStrong communication, listening, and problem-solving skillsRemote working/work at home options are available for this role.