Clerical Technician

Job Description and Duties

This is a reposting of JC-519344 to increase the candidate pool; previous applicants do not need to reapply. Your application is still in consideration.

This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by entering complaints and entity reported incidents for all health facility types received by mail, telephone and fax; creating and generating weekly and monthly reports needed by the office to track workloads; typing and mailing correspondence to the facility and the complainants; entering and updating information in ELMS; ordering office supplies; ensuring that the state car mileage is obtained on a monthly basis; answering phone calls and providing information to the public; and entering and calculating HFENs work hours on a monthly basis.

The incumbent works under the direction of the Supervising Program Technician II.

A hybrid telework schedule may be available for this position, in accordance with CDPH’s Telework Policy and Procedures.

Please use this link to take the Office Technician (Typing) Exam:

In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction. 

Please let us know how you heard about our position by taking this brief survey:

You will find additional information about the job in the .

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.

For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678) and/or Resume, including detailed job descriptions, hours worked per week , and start/end dates (MM/DD/YYYY) .  Application packages without this information will experience delayed processing times and your eligibility for this position may be impacted.

A completed State application (STD. 678) and any other relevant documents (e.g., unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers Account. Please reference Job Control #(524881)  and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e., social security number, date of birth) from your documents prior to submission.

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareers Account at Submitting an electronic application through your CalCareers account is strongly recommended since electronic applications will be received/processed faster than other methods of filing. Please submit only one application.

If you are unable to submit your application electronically through your CalCareers account, please email View email address on calcareers.ca.gov for assistance and a CDPH Human Resources Division staff member will contact you to assist with the online application process or, a hard copy application package may be submitted through an alternative method as explained in the How to Apply section below. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Statement of Qualifications (SOQ) Instructions:

PLEASE NOTE: Resumes, letters, Supplemental Questionnaire, transcripts, degrees, your state application, cover letters and other materials will not take the place of the Statement of Qualifications.   Simply copying and pasting your resume will also not be accepted. Applications received without an SOQ may be rejected.

The SOQ serves as a documentation of each candidate’s ability to present information clearly and concisely. Applications received without a clearly titled “Statement of Qualifications” may not be considered for this position. The response must include the applicant’s name in the upper right-hand corner, address the question below, and not to exceed two pages in an essay format. A resume is not needed for this position.

Statement of Qualifications Instructions:

1. Tell us why you are interested in this position and all relevant experience and/or education that qualifies you .

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  Please see Statement of Qualifications instructions below at end of posting .  Any applications received that  do not provide a written response to the SOQ may be rejected .