IT Administrative Support

Job Description

Job Description

Position Summary

The IT Administrative Support role provides day-to-day technical and administrative assistance to ensure smooth IT operations across the organization. This position is ideal for an entry-level candidate seeking to build hands-on experience in IT support, equipment management, and operational administration.

Key Responsibilities

IT Equipment Setup & Support

• Configure and maintain computers, monitors, printers, peripherals, and other IT equipment.
• Troubleshoot basic hardware and software issues.
• Assist with inventory tracking and asset management of IT devices.

New Hire Onboarding Support

• Prepare and deploy computers and equipment for new employees.
• Set up user accounts, email access, and required system permissions.
• Coordinate onboarding activities with HR and department managers.

Administrative & Operational Support

• Review vendor invoices for basic accuracy and completeness.
• Maintain IT-related records, documentation, and filing systems.
• Assist with purchase requests, equipment orders, and vendor communications.
• Support routine administrative tasks to ensure efficient IT department operations.

Qualifications

• High school diploma or equivalent required; Associate degree in Information Technology or related field preferred.
• Basic understanding of computer hardware, software, and Microsoft 365 applications.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Effective verbal and written communication skills.
• Positive attitude, willingness to learn, and customer-service mindset.
• Bilingual in Korean and English required

Preferred Qualifications

• Previous internship, coursework, or part-time experience in IT support or administration.
• Familiarity with Windows operating systems, Microsoft 365, and basic networking concepts.
• Experience supporting end users in a business environment is a plus.