Landscape Tech

Job Description

The Landscape Technician has the responsibility to participate in an efficient and comprehensive landscape maintenance program. This includes having the responsibility for routine landscape maintenance, light building maintenance/carpentry repairs, and light cleaning. The primary focus of this role will be to maintain grass, trees, shrubbery, and ground surface covers.

In this role you will respond to colleague and business requested work orders and have a routine schedule of work orders to complete.

Primary responsibilities include:

• Work with the landscaping team in daily tasks. Assist as needed for scheduled/unscheduled absences. Help with equipment maintenance and repairs. Assist Landscape Manager and Landscape Tech Lead with coordination of deliveries.
• Follow proper training and best practices in equipment use, maintenance and daily tasks. Work day-to-day grounds keeping operations of multiple retail banking and main office facilities.
• Perform grounds keeping and building maintenance duties as required. Assist in mowing lawns either by hand or using a riding lawnmower when needed to expedite work orders or cover for colleagues on PTO. Recommend specific plants, trees, grass, or other landscape features dependent on local site conditions and established Citizens standards.
• Landscape by planting, trimming, and maintaining flower beds, grass, shrubs, bushes, and small trees. Shovel snow from walkways and apply anti-skid as needed; Clean parking lots, sidewalks, and all exterior areas while performing routine grounds keeping.
• Perform spring and fall cleanups to remove excess debris, leaves, and trim landscaping. Install new hardscaping, river rock, fencing, signage, and other furnishings as required. Pressure wash building exterior and refresh parking lot painting as needed. Clean gutters and roof drains of debris.
• Perform minor repairs and maintenance procedures on equipment utilized in grounds keeping. Ensure all tools, equipment, and vehicles are maintained and utilized in a safe manner consistent with established standards.
• Close out work orders upon completion via iPad or Computerized Maintenance Management System. Respond to emergency and non-emergency service requests and prioritize work order response. Communicate in a pleasant and professional manner with internal and external customers.

Minimum Qualifications:

• 1 or more years of experience in landscape maintenance required including zero turn mowers
• Ability to travel using a company sanctioned vehicle (ex: box truck/pickup truck) as required
• Demonstrated experience to successfully complete multiple tasks independently in an accurate and timely manner in a fast-paced environment
• Ability to plan & prioritize daily responsibilities with strong attention to detail
• Demonstrated strong written and verbal communication skills along with proven positive customer service experience
• Intermediate or higher-level expertise using iPad, smart phones, computer/laptops, & MS Office applications including MS Excel, Word, Outlook
• Ability to lift up to 50 lbs. without any accommodation or assistance and comfortable working outdoors in all weather conditions at varying heights (ladders, roof top, etc.) as required

Preferred Qualifications:

• Demonstrated job stability
• Prior commercial landscape work experience

Education, Licensures, & Certifications:

• High School Diploma or Equivalent required
• Valid active State Driver's License required
• OSHA or Landscape related certifications preferred

Hours & Work Schedule:

• Hours per Week: 40 hrs./week
• Work Schedule: M-F 7:00am - 4:00 pm ET and may include occasional voluntary OT evenings or weekends

Location:

• Hubbed out of: New Bedford MA
• Territory includes: Fall River, MA; New Bedford, MA, Dartmouth, MA and 5 branches on Cape Cod, MA

Pay Transparency

The salary range for this position is $24 - $27per hour. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit

Required Skills

• Customer Support Trends
• Diversity, Equity, Inclusion, and Belonging (DEIB)
• Operational Excellence

About Us

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

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Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.