Retail Store Manager

Job Title: Retail Store Manager
Job Level: Mid-Level
Job Type: Full-Time, Exempt
Job Location: Cotopaxi Retail Store: Boise, ID
Job Compensation: $65-70k plus bonus potential

About Cotopaxi:

We make adventure travel gear to empower people to see the world and make it better. As a Certified B Corporation, our Gear for GoodⓇ promise drives everything we do - from ethical and sustainable sourcing to products built to last and create lasting change. Through the Cotopaxi Foundation, we dedicate 1% of our revenue to nonprofits that fight poverty and support communities in need. So far, we’ve helped more than 4.25 million people experiencing extreme poverty - and we’re just getting started.

Our team is full of passionate, curious, and mission-driven people who love adventure and believe business can be a force for good. Whether you’re working from a retail shop, our Salt Lake City HQ, your home, or your van in the woods, you’ll find connection, collaboration, and a shared drive to make a difference.

Job Overview (What You’ll Do):

Cotopaxi is scouting its next people-first leader to guide our Boise team!

This isn’t your average retail channel. Our brick & mortar stores are hubs for connection, inspiration, and adventure. We view profit as a byproduct of good conversation where every guest interaction is a chance to create meaningful connections and experiences that are more personal, inclusive, and impactful. Whether you’re kitting someone out for their first outdoor adventure or outfitting a regular with our newest gear, you thrive off of creating fireside moments that further integrate us intentionally within the local community.

As the Store Manager, they/she/he will take the reins and lead all aspects of store operations – from coaching and development to P&L ownership and local community engagement. You’ll continue building a team culture rooted in camaraderie, collaboration, and shared purpose.

This role is ideal for someone who thrives on connection, builds trust through action, and loves growing others. You’ll be a key leader in our retail herd helping scale our unique retail experience. If you're excited by our mission, energized by people, and ready to continue building something meaningful in Boise we hope you’ll apply.

Let's Do Good – together.

Job Responsibilities (How You’ll Do It):

Championing Authentic Guest Experiences

• We meet every guest where they are – guiding them through their journey with care, curiosity, and intention.
• Lead by example on the sales floor – modeling storytelling, connection, and authentic guest experiences.
• Build and coach a best-in-class team that not only drives sales, but local impact.
• Create training moments that energize, develop, and celebrate your Guides.
• Inspire your herd by living Cotopaxi’s values – People, Innovation, and Adventure – and drive deeper connection to our impact and mission.

Operations and Impact

• Manage all aspects of the business including budgeting and P&Ls.
• Drive KPI success while staying rooted in purpose, not pressure.
• Manage inventory, merchandising, and back-of-house operations.
• Collaborate with your regional leader on business development and strategy.
• Plan monthly community and revenue-driven events that create meaningful local connections.
• Lead the hiring, scheduling, and development of your store team.

The Ideal Candidate (What You’ll Bring):

• 2+ years of experience managing a team of 10+ in a retail environment.
• A strong sense of ownership and pride in leading people and building community.
• Comfort with ambiguity, problem-solving, and rapid adaptation.
• A knack for using data to inform decisions and improve performance.
• You’ve successfully hired, trained, and developed high-performing teams. You lead with inclusion, recognizing that diverse perspectives make teams stronger and communities more connected.
• You’re skilled at building thoughtful, efficient schedules that balance business goals with team well-being ensuring coverage, flexibility, and fairness.
• An entrepreneurial mindset – you're energized by launching something new and learning fast.
• Experience with Google Workspace and Microsoft Office – NetSuite is a plus.
• Flexibility – Ability to work varying hours to support your team and business needs.
• Ability to lift up to 50 lbs and work on your feet – this is an active role.

Job Benefits (The Perks):

We deeply care about our employees and are proud of our commitment and investment in our team. We prioritize wages and benefits and always keep the employee experience in mind as we work to create a quality work-life balance for everyone.

Here is a snapshot of the benefits we provide:

Core Benefits

• Medical, dental and vision benefits with HSA, FSA, and DCSA options.
• Company paid basic life insurance with the option to purchase additional coverage.
• Voluntary short-term and long-term disability coverage.
• Voluntary accident and critical illness insurance.
• Company paid employee assistance program.

Wellness Benefits

• Company-paid volunteer time.
• 401(k) plan with employer match.
• Unlimited responsible PTO.
• Adventure Days: Two team building moments for the store to recharge and reconnect together.

Uniquely Us

• Live the brand you love with 60% off Cotopaxi products.
• Dig deeper and expand through our intentionally curated learning and development opportunities.
• Kit yourself out with the help of additional outdoor brand discounts to support any adventure.
• Stay connected no matter your location or department through regular virtual/in-person celebrations.
• Be part of a vibrant, values-driven culture that champions purpose, performance, and belonging in everything we do.

We’re on a mission to Do Good - for people and the planet - and we know that starts with our team. Cotopaxi is proud to be a brand that celebrates every person for who they are and what they bring to the table. No matter your background, age, race, gender, ability, or faith - you belong here.

You don’t have to come from the outdoor industry to make an impact with us. We value curiosity, compassion, and the courage to collaborate openly. So tell us your story - how your journey has shaped you and how you’d like to help Cotopaxi Do Good. We can’t wait to meet you.

Cotopaxi participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.