Production Supervisor
Shiseido Company, Limited
Join the dynamic and diverse team at Shiseido Americas, a subsidiary of the world-renowned Shiseido Company Limited. Be a part of a portfolio of prestige beauty brands which includes Clé de Peau Beauté, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, SHISEIDO and several prestige fragrance brands including Issey Miyake, Narciso Rodriguez and Tory Burch. At Shiseido Americas we value and celebrate human diversity, with a rich tapestry of employees from all backgrounds and experiences. Headquartered in New York City with US offices and facilities located in New Jersey, Ohio, Texas and Florida, Shiseido Americas employs over 2,000 individuals in the US, Canada, and Latin America. Shiseido Americas is a hub of talent and innovation. Be inspired by the array of skills, knowledge, and integrity of your colleagues, and join our driving force as Shiseido continues its pursuit of beauty innovations for a better world. At Shiseido Americas, we focus on our people. We strive to foster a collaborative workplace culture where creative thinking, inclusivity and unique diverse perspectives are celebrated in order to drive success for both our employees and the company as a whole. By prioritizing our team and promoting an open-minded environment, we push the boundaries of what's possible and bring new ideas to life. WHERE YOU WILL WORK Without compromising our steadfast commitment to Quality, Safety and Sustainability our manufacturing and packaging facility produces in excess of 70MM units per year. This is a demonstration of our can‑do attitude, collaborative spirit, focus on innovation and continuous improvement mindset. Always People First! JOB SUMMARY The Production Supervisor is a member of the Production Team and is responsible for the safe, timely and efficient execution of the production schedule while meeting all quality objectives and conforming to all GMP requirements. Responsible for the daily activities of all direct Production personnel, ensuring that all operations are carried out efficiently, without compromising safety or quality. WHAT YOU WILL DO You will be responsible for implementing the daily production schedule and priorities in reviewing with the planning department, and identification and resolution of bottlenecks. You will ensure the daily schedule is executed without any compromise to safety or quality. You will monitor, enforce, and model all safety, quality and GMP policies. You will be responsible for allocating and deploying resources, monitoring efficiency, identifying and implementing improvement plans. You will complete end of shift reporting and determine cause and solution for under‑performance. You will identify and implement training needs for new employees. You will investigate and resolve quality issues, process deviations, and implement corrective actions. You will assist in the development and implementation of new department initiatives (5S, OEE, Kaizen). You will monitor and manage PTO, time and attendance compliance, and payroll/timekeeping You will conduct Gemba walks with a continuous improvement mindset; hourly review of Gemba boards to assess progress against target- wins and failures. You will assess operation for process compliance; identify, document and replicate best practices across production operations You will professionally deliver team and individual coaching, performance and disciplinary actions. You will be actively engaged on the production floor 90% of your shift with a focus on safety, quality, efficiency, documentation, audits, GMP, 5S, and process discipline. WHO YOU ARE You have a bachelor’s degree in engineering, operations management, or industrial management (preferred, not required) Preferred: 3+ years of experience in Production operation in Cosmetics, Pharmaceuticals, Chemicals or Consumer Goods companies, with leadership experience You have knowledge of filling and assembly processes and high‑speed machines You can interpret process documentation and develop full‑scale processes Good GMP Practices and Documentation skills You demonstrate problem solving skills in addition to strong communication and interpersonal skills You can effectively lead others in achieving shared goals and assignments You can follow through on assignments and complete them in a timely and competent manner You can communicate in English, both verbally and in writing You can write routine reports and correspondence You have experience with TPM Management System (Total Productivity Management) and Lean Management You are bilingual (Spanish language preferred) or can effectively manage a population that may not speak fluent English You can hold difficult coaching conversations You can work overtime as needed PHYSICAL REQUIREMENTS Standing Over 2/3 Walking Over 2/3 Not Applicable Use hands to finger, handle or feel 1/3 to 2/3 Reach with hands and arms 1/3 to 2/3 Stoop, Kneel, Crouch, or Crawl Under 1/3 Up to 10 pounds 1/3 to 2/3 Up to 25 pounds Not Applicable Up to 50 pounds Not Applicable If this sounds like you, we want you on our team. Apply today and let's create something beautiful! Your Dreams. Our Future. #NYLaw #LI-Onsite You may be asked to perform other duties needed to help drive to our vision, fulfill our mission and abide by our organization’s values. What We Can Offer You At Shiseido Americas, our pride extends beyond our rich legacy to our passionate and talented team that brings it to life every day. We recognize that without our people, innovation would not be possible. That's why we go above and beyond with our comprehensive benefits program to recognize our employees. With an array of options designed to give our employees peace of mind, our perks & benefits program is more than just a perk – it's an investment in our people's futures. Whether you're looking for comprehensive health coverage, retirement savings, or paid time off, our benefits have you covered! Check out a list of our Benefits and Perks offerings: Life and Disability Insurance Paid Volunteer Days Paid Company Holidays 401K with 6% Company Match Internal & International Mobility Product Discounts & Annual Gratis Employee Led Affinity Groups Tuition Reimbursement Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law Salary (Min-Max): 65,992-90,739 #J-18808-Ljbffr
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