Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Call Center QA Lead — Coaching & Performance Insights

Leesel Transportation

Leesel Transportation in Houston, Texas is seeking a responsible individual to monitor and evaluate staff members on their performance. The role involves assisting in the development and distribution of operational findings and summaries, along with training new employees on company policies. The ideal candidate will help in developing and updating procedures as necessary, conduct monitoring activities, and provide coaching for quality assurance. This position supports ongoing improvement in performance and adherence to company standards. #J-18808-Ljbffr Leesel Transportation

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Call Center QA Lead — Coaching & Performance Insights in Houston, TX vacancy
  •  ...-solving methodologies. The Quality Assurance Manager leads the quality assurance teams at the Beaumont and Houston plants...  ...methods ~ Strong people-leadership skills, including coaching, training, and performance management of technical staff ~ Excellent written and... 
    Performance

    Chick-A-Dee

    Houston, TX
    2 days ago
  •  ...Head of Quality Assurance to build, lead, and elevate our QA function across the organization. This...  ...function, including hiring, mentoring, and performance management of QA engineers. Define...  ...with speed. Strong leadership, coaching, and hiring capabilities. High... 
    Performance
    Contract work
    Remote work
    Flexible hours

    GrabJobs

    Houston, TX
    5 days ago
  •  ...workloads and next-generation data centers continue to push the...  ...Master facility acts as the lead liaison for all customer and...  ...the supplier qualification and performance program, conducting vendor audits...  ...providing clear technical coaching to inspectors and operators.... 
    Performance
    Permanent employment
    Temporary work
    All shifts

    Cooler Master

    Houston, TX
    3 days ago
  •  ...success begins at the center, with strategy,...  ...from remote call‑center campaigns to...  ...career path that leads to management within...  ...one year for top performers. We’re looking for...  ...sharing progress, insights, and recommendations...  ...professional development and coaching. Bonus and benefit... 
    Performance
    Full time
    Local area
    Immediate start
    Remote work

    Core Texas

    Houston, TX
    5 days ago
  •  ...including monitoring the quality performance of all EPC contractors, third...  ...quality requirements. Lead and coordinate quality activities...  ..., trends, and performance insights to project leadership, with...  ...lead quality workshops, provide coaching and training, and promote a... 
    Performance
    For contractors
    For subcontractor

    Worley

    Houston, TX
    5 days ago
  • YO IT Consulting is seeking a Biomedical Engineering Quality Assurance Lead to oversee quality, consistency, and trainer performance across biomedical engineering AI training projects. In this remote contractor role, you will review AI-generated content and evaluate the... 
    Performance
    Remote job
    For contractors

    YO IT Consulting

    Houston, TX
    4 days ago
  •  ...Testing Responsibilities Develop and own the QA strategy aligned with Project Midas...  ...automation tools for functional, regression, and performance testing. Drive implementation of...  .... Qualifications Proven experience as QA Lead or similar role in large-scale enterprise... 
    Performance

    TechDigital Group

    Houston, TX
    3 days ago
  • YO IT Consulting is seeking a History Quality Assurance Lead for a remote contract role. You will supervise quality and trainer performance across AI training projects in history. Your main tasks will include reviewing AI-generated content and providing feedback to ensure... 
    Performance
    Remote job
    Contract work

    YO IT Consulting

    Houston, TX
    1 day ago
  • $65k - $72k

     ...of its fulfillment centers. We consider all...  ...with the Technicians performing daily tasks for...  ...floor training and coaching Perform weekly / monthly...  ...No phone call or walk in inquiries...  ...Assembly(A Group MLB QA 01)-Houston,TX...  ...way. Experts add insights directly into each... 
    Full time
    Work at office
    Visa sponsorship
    Afternoon shift

    McLane Global

    Houston, TX
    1 day ago
  • $45k - $55k

     ...Engagement Team Supervisor leads and manages our...  ...friendly, high-performing specialists who handle incoming calls, website inquiries,...  ...Responsibilities: Supervise and coach a team of part-time...  ...with the call center and leadership team...  ...way. Experts add insights directly into each... 
    Performance
    Full time
    Part time
    Remote work

    The Window Experts

    Houston, TX
    1 day ago
  • Attractivate Consulting Solutions is seeking an IT Lead QA Consultant based in Houston, Texas. This role involves leading quality assurance...  ...to ensure software solutions meet business requirements and performance expectations while driving testing strategy and defect... 
    Performance

    Attractivate Consulting Solutions

    Houston, TX
    4 days ago
  •  ...engineering, and inspection services to the energy industry and is strengthening its audit capability with a QA Lead Auditor. In this role, you will plan, perform, and lead quality assurance audits across oil and gas operations, ensuring compliance with international,... 
    Performance
    For contractors
    Work experience placement
    Weekend work

    Kiwa

    Houston, TX
    3 days ago
  • $40 - $42 per hour

     ...message the job poster from US Tech Solutions Lead Consultant- Recruitment @US Tech...  ...drive automation testing efforts for a high-performance, consumer-facing connectivity platform. This...  ...TestComplete , API testing , and agile QA practices , and will work closely with... 
    Performance
    Contract work
    Work at office
    Local area
    Shift work

    US Tech Solutions

    Houston, TX
    4 days ago
  • $115k

     ...Qualitative Research & Insights. This role is...  ...advance Houston as a leading education city through...  ...workshops, providing coaching, and serving as a consultant...  ...develop presentations that center data in support of key...  ..., coaching, and performance feedback to support professional... 
    Performance
    For contractors
    Work at office
    Local area
    Relocation
    Monday to Friday
    Afternoon shift

    Good Reason Houston

    Houston, TX
    3 days ago
  •  ...Supervisor, Incident Response leads daily incident...  .... This role owns team performance, workload optimization...  ...performance through data-driven insights and intelligent...  ...productivity, and coaching team members to consistently...  ...pharmacy operations, call center teams, clinical... 
    Performance
    Work at office
    Shift work

    JobRx, Inc.

    Houston, TX
    5 days ago
  • A transportation services provider in Houston is seeking a Call Center Quality Assurance Specialist. This role involves monitoring staff performance, conducting live coaching, and analyzing data to ensure quality standards. The ideal candidate will be responsible for assisting... 
    Performance

    DS Bus Lines

    Houston, TX
    4 days ago
  •  ...seeking a Staff Quality Engineering & Automation Lead to join their Grid & Energy Services team...  ...engineering to ensure systems meet high performance and reliability standards. The ideal candidate will possess over 8 years of QA experience, including automated testing,... 
    Performance
    Remote job
    Relocation

    Q-Cells

    Houston, TX
    3 days ago
  •  ...Customer Experience to lead the design, buildout,...  ...staffing, technology, performance management, and experience...  ...remote-first call center that delivers consistent...  ...function & provide regular insights & performance...  ...expectations, accountability, coaching, leadership... 
    Performance
    Full time
    Temporary work
    Immediate start
    Remote work

    GrabJobs

    Houston, TX
    3 days ago
  •  ...International is seeking a Customer Care Team Lead in Houston, TX to oversee...  ...within their centralized customer call center. The role involves coaching call center representatives, ensuring...  ..., and a passion for driving performance. This position requires a Bachelor’... 
    Performance

    Jiffy Lube International

    Houston, TX
    4 days ago
  • $111.18k

     ...Responsibilities Plan and perform IT-related external and...  ...providing business insights and value to clients. Understand...  ...give you the insights, coaching and confidence to be...  ...process, please call 1‑800‑EY‑HELP3, type Option...  ...1 (HR Shared Services Center), which will route you... 
    Performance
    Full time
    Work experience placement
    Summer holiday
    Monday to Friday
    Flexible hours

    Ernst & Young Advisory Services Sdn Bhd

    Houston, TX
    2 days ago
  •  ...growing, and we are currently seeking a Maximo QA Lead to play a key role in our organization....  ...in project team meetings, offering insights on application issues and presenting solutions...  ...management tools: JIRA, qTest, Quality Center, TFS, etc. Qualifications Bachelor's... 

    TTC Global

    Houston, TX
    5 days ago
  •  ...the Quality Assurance Lead Coordinator, overseeing...  ...documentation, solves QA/QC issues, and assists...  ...multiple locations. Provide insights on jobsites to identify...  ...during specified on-call periods to address urgent...  ...in data analysis, and performance/operation metrics. Experience... 
    Performance
    Temporary work
    For contractors
    Work experience placement
    Work at office
    Local area
    Worldwide
    Weekend work

    Cotton Holdings

    Houston, TX
    4 days ago
  •  ...Supervisor develops and maintains QA programs, oversees inspection...  ..., approve, and potentially perform microbiological testing in accordance...  ...and maintain QA programs. Lead corrective and preventive...  ...Lead the onboarding, training, coaching, and professional development... 
    Performance

    Global Healing Center

    Houston, TX
    3 days ago
  • $30k - $60k

     ...improve through hands-on coaching. If you're someone who likes...  ...following up on inbound leads Making outbound calls and reaching out to prospects...  ..., including: Tracking performance and call outcomes...  ...licensed) Sales and/or call center experience is a plus Bilingual... 
    Performance
    Full time
    For contractors
    Work at office

    Daniel Lottinger - State Farm Agent

    Houston, TX
    3 days ago
  •  ...Assurance & Quality Control (QA/QC) provides corporate...  ...mission-critical data-center developments, large-...  ...installations. This position leads the company’s QA/QC...  .... ● Establish performance goals, review metrics, and provide coaching and support to QA/QC teams... 
    Performance

    Hays Electrical Services

    Houston, TX
    1 day ago
  •  ...directly to the Vice President of Quality, this role leads the enterprise Quality Management System (QMS),...  ...supplier investigations. Direct global QA/QC personnel and provide leadership, coaching, and performance management for regional quality teams. Oversee... 
    Performance
    Work at office

    Superior Energy

    Houston, TX
    1 day ago
  •  ...Patient Engagement Advocate (Healthcare Call Center Representative) State of Location:...  ...potential for permanent placement based on performance and business needs. This role offers the...  ...for information capture Receptivity to coaching as well as understanding your strengths... 
    Performance
    Permanent employment
    Full time
    Temporary work
    Local area
    Remote work

    Ivy Rehab

    Houston, TX
    1 day ago
  •  ...Preventionist, ensuring effective execution of Quality Assurance (QA), Performance Improvement (PI), and Infection Control (IC) activities at...  ...education and competency validation. Provides real-time coaching to staff to reinforce best practices and regulatory expectations... 
    Performance
    Full time
    Temporary work
    Work at office

    Townsen Memorial Hospital

    Houston, TX
    3 days ago
  •  ...Service Business Development Center. The Assistant Manager...  ...Manager to drive team performance, ensure exceptional...  ...operations, assist with coaching representatives, help...  ...providing backup support with calls, emails, and...  ...appointment setting, and lead follow-up when team support... 
    Performance
    Work at office

    ZT Corporate

    Houston, TX
    1 day ago
  •  ...Benefits Bonus based on performance Competitive salary Opportunity...  ...continuing with hands‑on coaching. If you enjoy connecting...  ...plan, including: Inbound lead follow-up Outbound calling and outreach Prospecting and...  .... Prior sales and/or call center experience is a plus. Bilingual... 
    Performance
    Full time
    Work at office

    Daniel Lottinger - State Farm Agent

    Houston, TX
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Call Center QA Lead — Coaching & Performance Insights. Be the first to apply!