Residential HVAC & Plumbing Dispatcher

Job Description

Job Description

We are looking to hire a full-time Residential HVAC & Plumbing Dispatcher, in San Antonio, TX, to dispatch our technicians to heating and cooling jobs. Are you a customer service rock star? Do you want a position where your skills are truly valued? Would you like to work for a company that has a relaxed and supportive culture? If so, please read on!This dispatching position earns a competitive wage of $20 - $23 per hour, depending on experience. We provide terrific benefits and perks, including great hours, medical, dental, vision, short- and long-term disability, a 401(k) with up to 3% match, 7 paid holidays, 40 hours of PTO after 1 year, and 80 hours of PTO after 2 years. If this sounds like the right opportunity for you to further your career with our heating and cooling company, apply for this dispatch position today!ABOUT USWe provide high-quality residential and commercial HVAC services in the San Antonio, TX area. Our team is committed to doing the job right the first time, with honesty and attention to detail - no shortcuts.We value our employees as our greatest asset and strive to create a workplace where hard work is recognized and appreciated. Our team enjoys a supportive, organized, and friendly environment, with opportunities for growth, ongoing training, and excellent benefits. If you're looking for a reliable place to build your career while being part of a team that truly cares about both employees and customers, this is the right fit for you.A DAY IN THE LIFE OF A RESIDENTIAL HVAC DISPATCHERIn this dispatching position, you are crucial to the success of our company. Each day, you arrive at work ready to provide excellent customer service to our clients. You promptly answer their calls and thoroughly discuss any issues they are experiencing. Always organized and efficient, you schedule the appropriate services and dispatch our technicians based on their availability and skill level. A team player, you keep the lines of communication flowing between our customers and service team.Our techs can always count on you to get them where they need to go on time. If there are delays, you keep the client updated. Additionally, you contact our customers when necessary and make sure they are completely satisfied with their services. You get great satisfaction in knowing you keep our heating and cooling company running smoothly, and you love helping our clients get the help they need fast!QUALIFICATIONS FOR A RESIDENTIAL HVAC & PLUMBING DISPATCHERCustomer service experienceStrong organizational skillsService Titan experience is a plusCan you effectively manage a variety of tasks? Are you a team player? Do you have excellent communication skills? Are you service-oriented? Do you thrive in a fast-paced work environment? Are you organized and efficient? If yes, you might just be perfect for this dispatching position!WORK SCHEDULE FOR A RESIDENTIAL HVAC DISPATCHERThis dispatching position typically works Monday through Friday from 7:30 AM to 5:00 PM.ARE YOU READY TO JOIN OUR HEATING AND COOLING TEAM?If you feel that you would be right for this dispatch job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!Location: 78230