Driver's License Examiner I

Driver's License Examiner I

The Driver's License Examiners (DLE's) are one of the first lines of homeland security for the State of Oklahoma. This includes performing highly responsible work in conducting driver's license interviews, examinations (visual, written, and road examinations), and inspections to determine eligibility and qualification for driver's licenses or state identification cards in compliance with State and Federal regulations and in accordance with the guidelines established to protect the citizens of the United States and the State of Oklahoma. Responsibilities include conducting all required actions to issue or deny driving privileges or the establishment and issuance of state identification to applicants at designated locations throughout an assigned district.

This position may be expected to cross-train in other sections of their division and perform the job duties in each section, based on the needs of the agency.

Knowledge of state and federal laws regarding driving privileges, physical requirements, exemptions and the issuance of driver's licenses; of various types of commercial vehicles, related safety and operating equipment and licensing requirements; of the different types of driver's licenses; and of interviewing principles and practices.

Ability to conduct interviews; to inspect and evaluate motor vehicles and related equipment; to operate all types of motor vehicles; to administer written and performance tests; to determine authenticity of identification documents in order to verify the individual is legally within the United States and the state of Oklahoma; to communicate effectively; to operate computers; and to touch type.

Level I

• The DLE I is an entry-level position where employees are responsible for performing work associated with the testing and issuance of driver's licenses and state identification cards.

Level II

• The DLE II has received a Certified Commercial Knowledge Examiner (CCKE) certification and is assigned responsibilities at the full-performance-level where they shall perform work in completing various driver license examining functions associated with the testing and issuance of driver's licenses and state identification cards with a greater degree of complexity.

Lead

• The DLE Lead has received a CCKE certification and is assigned responsibilities as the subject-matter-expert where they shall perform work in completing various driver license examining functions associated with the testing and issuance of driver's licenses and state identification cards with a greater degree of complexity.

The preferred minimum qualifications for this position are:

Level I

• A Bachelor's Degree in any field
• OR four (4) years of technical clerical office work
• OR equivalent combination of education and experience.

Level II

• Minimum qualifications for the Level II, PLUS CCKE certification. (CCKE certification requires pre-approved and is based on the needs of the agency.)

Lead

• Minimum qualifications for the Level I, PLUS a minimum of six months of experience in the Product & Experience division.

Preference may be given to candidates who:

• Have previous customer service experience.
• Have familiarity with DMV processes and procedures.
• Is proficient in typing at least 50wpm with minimal errors.

Special requirements:

• The schedule for this position may vary and require flexibility, including some early or late shifts, weekends, and occasional overtime, based on the needs of the agency.
• The work location may vary depending on the needs of the agency.
• This position may require occasional travel. The selected candidate must be willing and able to perform all job-related travel. State vehicles may be available, but reliable transportation may be required for local travel. Possession and maintenance of a valid Oklahoma Driver License is required.
• This position works in a storefront setting with a large percentage of the workday spent on the store floor. The noise level in the work environment is usually mild but will depend on customer traffic in the store.
• This position may require employees to be able to stand up to eight hours a day and lift 10-50 pounds on a regular basis, with assistance as needed.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.