Store Manager - Plum Market Ann Arbor Maple Rd.

Job Description

Job Description

Join the Plum Market Team – Where Passion Meets Opportunity!

Plum Market is a fast-growing leader in the Grocery, Food & Beverage Retail industry. We are dedicated to offering the finest selections of All Natural, Organic, Local, and Specialty Grocery items while delivering an exceptional experience to our Customers.

At Plum Market, our Team Members are at the heart of everything we do . We are passionate about high-quality food, beverages, and grocery essentials, helping our Customers lead a better lifestyle. Our priority is creating a welcoming environment that supports both our Customers and our Team Members.

Our Retail Grocery Stores reflect the diverse communities we serve . From our dedicated Team Members and valued Customers to our local vendors and thoughtfully curated product selection, we take pride in fostering an inclusive and thriving culture. If you share our enthusiasm, we’d love for you to apply and discover how you can be part of our team!

Why Work at Plum Market?

Flexible Scheduling – Full-time and part-time positions available with a variety of retail shifts to support work-life balance.

Grow Your Passion – Learn about great food while advancing your skills and knowledge.

Comprehensive Training – We invest in our Team Members with exceptional training programs.

Competitive Holiday Pay – Earn time and a half for working on five federally recognized holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, and Thanksgiving.

Career Growth Opportunities – As a growing company, we provide promotional pathways, so you can grow with us!

Comprehensive Benefits Package – Medical, dental, and vision coverage for you and your family.

401(k) with Company Match – Available after just six months.

Team Member Discounts – Enjoy 20% off grocery purchases and 50% off Team Member meals.

Plum Market is more than just a workplace – it’s a desirable and rewarding environment where your contributions matter.

Employment is contingent upon a successful background check.

Ready to be part of something special? Apply today!

Description:

The Store Team Leader is responsible for all aspects of Plum Market’s store operations, including but not limited to achieving store goals, margin management, payroll, comps, NSF safety audits, weights and measures compliance, and sanitation. A key component of this role is fostering a hospitality-driven culture, ensuring every Guest feels valued and welcomed. The Store Team Leader must embody and role model Plum Market’s Guest Service and hospitality standards while leading and inspiring the Team to create a warm, engaging, and service-oriented environment. They must also observe and enforce quality execution in each department, adherence to Plum Market Policies, and monitor all compliance requirements.

Who you are:

You are passionate about hospitality and providing an exceptional Guest experience.

You model and coach outstanding Guest Service with a warm and welcoming approach.

You hire and develop positive, motivated, and hospitality-focused Team Members.

You have successful leadership experience and inspire those around you.

You are energized by balancing fiscal responsibility with taking care of Team Members and Guests.

You value inclusion and create an environment where everyone feels welcomed, and every voice is heard.

You are innovative and have the courage to pursue new ideas to enhance the Guest experience.

You thrive on challenges and take pride in overcoming them.

You lead with kindness, empathy, and a genuine desire to create a best-in-class hospitality experience.

You have a love for all-natural, organic, and specialty products and enjoy sharing that passion with others.

What you will bring:

A strong hospitality mindset and the ability to create an inviting and warm atmosphere for Guests.

The ability to manage multiple projects simultaneously with strong attention to detail.

A positive attitude and experience leading high-performance teams.

Excellent verbal and written communication skills, with a strong ability to engage with Guests and Team Members alike.

Proficiency in Microsoft Suite.

The ability to work various shifts, standing and walking for up to 4 hours without a break—leading from the floor and engaging with Team Members and Guests.

The ability to bend and stoop to grasp objects, climb ladders, and lift loads up to 50 lbs. unassisted, as well as push and pull carts weighing up to 100 lbs. unassisted.

What you will do:

Lead with a hospitality-first approach, ensuring all Guests receive exceptional service.

Inspire and develop a Team that is passionate about hospitality and Guest engagement.

Identify hiring needs, conduct interviews, and recruit positive, service-driven Team Members.

Manage and oversee payroll budgets, approve schedules, and assist in achieving store financial goals.

Teach, coach, and mentor Team Members to uphold Plum Market’s hospitality and service standards.

Communicate effectively with Guests, Team Members, Store Leadership, and the Director Group.

Model and coach accountability to ensure adherence to Plum Market policies and standard operating procedures.

Foster a store environment that is welcoming, service-oriented, and focused on creating memorable Guest experiences.

At Plum Market, hospitality is at the heart of everything we do. As a Store Team Leader, you will play a critical role in shaping a service-driven culture where every Guest feels like a valued part of our community.