ImportExport Operations Specialist

Were seeking an Import/Export Operations Specialist with hands-on experience in international freight forwarding customs brokerage or import/export operations.

This role is ideal for someone who enjoys keeping shipments moving takes initiative and can resolve day-to-day operational issues independently.

Responsibilities

• Coordinate and track international import and export shipments from pre-alert through arrival cargo recovery customs clearance and final handoff.
• Review shipping documents including master and house air waybills (MAWB/HAWB) commercial invoices and packing lists for accuracy and completeness.
• Coordinate with airlines freight forwarders customs brokers warehouses and trucking providers.
• Proactively follow up on shipment delays missing information holds and releases.
• Resolve discrepancies involving shipment data documentation and delivery.
• Keep customers and internal teams informed of shipment status and operational issues.
• Support customs-related processes and work closely with brokerage and warehouse teams.
• Maintain accurate shipment records and operational reports.

Qualifications

• 2 years of experience in import/export operations freight forwarding customs brokerage or international logistics preferred.
• Working knowledge of international airfreight import procedures and customs clearance processes.
• Familiarity with MAWB/HAWB and other shipping documentation.
• Experience using freight forwarding customs brokerage or logistics systems.
• Strong attention to detail organizational skills and the ability to manage multiple shipments.
• Clear written and verbal communication.
• Ability to take ownership follow up independently and adapt to changing priorities.

Experience with ACE ABI AMS ACAS or customs entry processing is a plus but not required.

In the office M-F 8:30AM to 5:30PM (hour for lunch).

Benefits

• Health dental and vision insurance
• 401(k)
• Paid time off

Work location: In person (Johnson Road Lawrence NY 11559)

Apply today to join growing and supportive team.