Creative Services Manager

Creative Services Manager The Role, in brief: The Creative Services Manager understands the work and team members in detail, with the ability to match the two effectively. Part operations master and part empath, this individual manages the people, processes, and technology needed to bring the Creative department to bear on any client project asked of them. You are obsessed with getting things done the right way with the right people. You are always on the hunt for new techniques, mediums, and tools, and you believe that if you aren't learning, you're standing still. You have a small ego but a huge heart and passion for the work. You are relentless but compassionate. You are equally comfortable facilitating common ground as you are defending ideas and timelines. When faced with a barrier, you fearlessly find another way forward. Responsibilities Include Creative Staffing & Resource Management Workflow & Project Coordination Freelance Talent Management Utilization & Capacity Management Creative Team Support Process Improvement & Industry Awareness Leadership Teamwork Those who succeed in this role have the following qualifications: Required Experience 3–5 years of experience in a Creative Management, Creative Operations, Resource Management, or similar role. Experience working within an agency environment across digital and traditional work. In-depth knowledge of the creative process, creative briefs, and pitch protocols. Strong understanding of the skills and responsibilities required across creative roles, including designers, art directors, copywriters, and creative directors. Demonstrated experience recruiting and managing freelance creative talent. Ability to establish strong working relationships across departments within an agency. Strong organizational skills and attention to detail. Ability to maintain an organized workflow while managing multiple priorities, schedules, and staffing needs. A passion for the creative process and the ability to recognize strong, award-worthy work within the industry. Knowledge of industry trends, recent awards, and relevant competitive work. Agency Values: The following characteristics are expected of each employee of the agency regardless of role or responsibility: GRIT. CURIOUS. PROVOCATIVE. CONFIDENCE. UNCOMPROMISING. UNFORGETTABLE. UNWAVERING. MYTH-WORTHY. Schedule and Location: Monday - Friday 8:30am - 5:30pm. Remote work available Fridays. This role will be based out of our Denver, CO office. Compensation The salary range for this role is $72,000 - $85,000/yr. New hires typically start between the minimum and midpoint of the salary range posted depending on qualifications. No other compensation is offered for this position. Benefits: 401k + employer match Medical, Dental, Vision Life and short-term disability (100% employer paid) Voluntary long-term disability EAP 9 paid holidays PTO, Floating Holiday, Volunteering Day Education reimbursement Employee referral program Employee recognition program where points turn into money! Application Deadline The expected closing date for this position is November 15, 2026. Vladimir Jones is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, age, protected veteran status, or disability status. Vladimir Jones participates in E-Verify, which is a federal program used to confirm the employment eligibility of all new hires. Vladimir Jones