DevOps Engineer

Job Description

Job Description

Let Us Introduce Ourselves

We're Patriot Software - a remote-first, product-led tech company on a mission to make accounting and payroll fast, simple, and affordable for millions of American businesses. With 175+ team members across the U.S. and a collaborative office hub in Canton, Ohio, we're building software that empowers the backbone of the American economy.

Creating great products starts with creating an environment where people thrive. That means connection, clarity, growth, high trust, and a culture where ideas move quickly and quality matters.

Our team lives by six core values that guide how we work, build, and serve:

• Be Customer Obsessed : We start with our customers and work backward to deliver exceptional value.
• Lead With Speed : We move fast, take smart risks, and stay ahead by acting boldly.
• Don't Cut Corners : We own our technologies and operations to deliver a high-quality, end-to-end experience.
• Create a Better Us : We simplify, automate, spend wisely, and continuously improve.
• Follow The Golden Rule: We treat others with respect, invite feedback, and commit even when we disagree.
• Grow, Be a Leader : We expect leadership at all levels and pursue excellence as a high-accountability, high-trust team.

If this sounds like a place where you'd thrive, keep reading—your next opportunity might be here.

Summary:

• Job Title: DevOps Engineer
• Job Status: Full-time
• Location: Remote
• Compensation: Salaried (Exempt)
• Position Type: Direct Hire
• Pay Range: $110K - $170K, based on experience
• Shift: 8 am ET - 5 pm ET, Monday - Friday

What You'll Be Doing:

You'll help design, build, and run reliable, scalable infrastructure with a strong platform engineering and SRE mindset. In this hands-on role, you'll manage critical platform components (including cloud networking), automate manual tasks to reduce operational toil, and collaborate on technical decisions.

You'll partner closely with application and security teams, stay deep in the systems you manage, and continuously work to improve reliability, performance, and security across the platform. Day to day, that means you'll:

• Contribute to platform engineering initiatives using Kubernetes (EKS), Helm, and Infrastructure as Code (IaC).
• Maintain and improve CI/CD platforms and deployment pipelines to enable safe, low-risk releases.
• Build and support observability foundations, including metrics, logging, alerting, and dashboards tied to service health.
• Provision, configure, and operate scalable AWS infrastructure, including VPCs, subnets, routing, NAT, and VPNs.
• Support cloud networking and connectivity architecture, ensuring secure and reliable communication between services.
• Configure and manage Cloudflare to support edge security (WAF, DDoS protection), optimize CDN performance, and handle DNS management.
• Actively participate in incident response, root cause analysis, and blameless post-mortems to help prevent future issues.
• Implement security and compliance best practices across infrastructure, including IAM, network security, container security, and SOC2 alignment.
• Monitor and track service reliability using established SLIs, SLOs, and error budgets.
• Reduce operational toil through automation and utilizing standardized platform patterns.
• Assist with cost optimization efforts, including monitoring cloud spend and network egress efficiency.
• Collaborate closely with team members to contribute to a strong, high-performance engineering culture.

Please note this is a sample of what you'll be doing. This job requires you to be able to adapt to change quickly in order to deliver an exceptional customer experience. Your duties, responsibilities, and activities may change at any time with or without notice.

• 2+ years of experience in DevOps, Platform Engineering, or SRE roles (more experience considered for senior-level placement) .
• Hands-on experience with:
• AWS infrastructure and core services
• Kubernetes (EKS)
• Infrastructure as Code (AWS CDK, Terraform, or similar)
• CI/CD platforms (GitHub Actions preferred)
• Working knowledge of Cloudflare or a similar CDN/edge platform (handling CDN, WAF, and DNS).
• Scripting skills in Python, Bash, or similar languages for automation and operational tooling.
• Experience supporting production systems with high availability, performance, and security requirements.
• Solid understanding of cloud networking fundamentals (routing, load balancing, security groups, NACLs).
• Familiarity with SRE principles and operational excellence (such as service health monitoring, logging, and alerting).
• Strong communication skills and the ability to collaborate effectively across application and security teams.
• Consistent, reliable high-speed internet access.
• Dedicated, quiet workspace free from distractions.

Nice to Have:

• Leadership & Direction: Experience leading platform engineering initiatives, setting technical direction, mentoring engineers, or driving cross-team initiatives.
• Advanced Networking: Deep experience with complex AWS networking (Transit Gateway, multi-account architectures, and private connectivity).
• Platform & Tooling: Experience building or operating internal developer platforms (IDPs).
• Advanced SRE & Observability: Hands-on experience defining SLIs/SLOs, managing error budgets, and working deeply with observability tools like Prometheus, Grafana, or OpenTelemetry.
• Compliance & FinOps: Familiarity with SOC2 or other regulated environments, as well as experience owning cloud cost-optimization and efficiency initiatives.
• Emerging Tech: Exposure to AI-assisted operations or intelligent automation tools.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Location & Commitments

• Full-time, direct-hire, 100% remote role
• Open to candidates residing in and legally eligible to work in the United States
• Not open to applicants residing in: Alaska, California, Hawaii, Washington D.C.
• Core hours: 8 am–5 pm EST, Monday–Friday
• Some flexibility is required during busy seasons or critical "right-now" moments

Equal Opportunity

Patriot is an equal opportunity employer. We do not discriminate against any employee or job applicant on the basis of race, color, gender, national origin, age, religion, creed, disability or sex.

Great products start with great people—which is why we invest in our team so they can do their best work. In addition to a culture that encourages innovation and ownership, our full-time employees enjoy a comprehensive suite of benefits that help our team thrive inside and outside of work. Learn more about our opportunities and benefits on our Careers page.

Are you ready to take the next step in your career?

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Privacy Notice To protect the privacy of our customers and employees, please do not include sensitive Personally Identifiable Information (PII)—such as Social Security Numbers, Dates of Birth, or W-2s—when submitting your application.

Use of AI in the Hiring Process Thank you for your interest in Patriot Software! To support a fair and efficient hiring process, we use AI-powered tools to assist with resume screening, note-taking, and interview insights. These tools help us evaluate candidates consistently and in compliance with EEOC and all applicable laws.

AI tools do not make hiring decisions—all decisions are made by our human hiring team. All applicants are evaluated based on their qualifications, skills, and experience.

By submitting your application, you acknowledge the following:

• AI may analyze an applicant's video, including facial expressions, as part of assessing position fit.
• AI tools may be used during interviews for note-taking, evaluating responses, and generating interview summaries.

• All interviews are conducted via video with cameras on to maintain compliance and security standards.
• Patriot is a camera-on company for all video interactions.

• If selected to interview, you may be asked to provide or have a photo captured.
• This photo is used only to verify that the same candidate is present throughout all interview stages.
• Photos are not shared externally, used for any other purpose, or stored after the interview process. They are securely disposed of once the process is complete.

• Any photos are used solely for candidate verification.
• Geolocation tools may be used only to verify your location and ensure interview integrity.
• All geolocation use is limited to security and compliance needs and follows all applicable privacy laws.