Sales Associate

Sales AssociateUnifyCX is growing and we're looking for a Sales Associate to join our motivated and ambitious team in San Antonio, TX. Pay and Perks: Base Pay: $20.00 per hour. Additional Benefits: UnifyCX offers a comprehensive benefits package that includes health, life, vision, and dental insurance, as well as a 4% max matching 401K, and other financial opportunity options. Hours of Operation: This program is from 7 am to 7 pm Monday through Friday, and schedules will fall between these hours. 1st week schedule (Orientation week): Wednesday to Friday—3 days (9:00 AM–5:30 PM CST) Classroom Training Hours: Monday to Friday (9:00 AM–5:30 PM CST) Classroom Training duration: 2 weeks Production Training Hours: Monday to Friday (9:00 AM–5:30 PM CST) Production Training duration: 2 to 4 weeks After training all agents begin their assigned production schedule. Location: 2735 Austin Hwy, San Antonio 78213.Who Are You?Minimum 6 months Insurance experience or 6 months customer service/sales experience, preferably in a professional or call-center environment.Ability to demonstrate internet-based, multi-screen computer navigation with ease.Commitment to Reliability.Strong Customer engagement skills.Basic understanding of the Insurance Industry. Understanding of Jewelry / Asset type of insurance is a plus.Technical troubleshooting experience preferred but not required.Comfortable handling customer support inquiries and customer support complaints.Comfortable with utilizing various methods of communication (email, chat, phone).Strong multi-tasking skills.What Will You Do?Promotes Personal Lines growth through direct contact with prospects to sell them our personal lines policy over the phoneServices incoming and outgoing calls and any activities related to those calls, maintaining service levels consistent with the Customer Service Philosophy and company brand standardsEvaluates new business applications to ensure that all information has been provided from prospective policyholdersIssues new business policies in response to policyholder requests as neededAbility to work extended hours as neededReport to work at scheduled time with reliable and predictable attendanceWho We AreUnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman customer experiences through a powerful blend of strategy, omnichannel support, analytics, and AI-driven tools like GoTalent.AI, Voice of Customer, and automatic QA. Our outcome-based model prioritizes measurable results for more than 200 client programs serviced today. With a focus on automation, talent enablement, strategic partnerships, and strict data ethics, UnifyCX delivers scalable, personalized, and compliant solutions that create real business impact.UnifyCX is a certified woman-owned business and an EOE employer who welcomes diversity.