Field Service Technician (Chicago, IL)

Field Service Technician (Chicago, IL)

Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. This position will provide technical service to Sealed Air customers and promote the use of Sealed Air Cryovac packaging materials and Sealed Air Cryovac equipment systems. Supporting sales and marketing within the accounts by providing timely completion of both external and internal service call reporting along with detailed administrative documentation including, account performance reports, customer relation management and project updates.

Provide equipment troubleshooting, repair and maintenance service to customers using Sealed Air Cryovac materials Assist or coordinate/supervise customer personnel in installation of equipment along with training customers in equipment operation, maintenance and sanitation. Inform customers of safety regulations, technical information, modifications and improvements. Analyzes packaging quality and production problems to determine if equipment, material or product related. Advise customers in establishing preventative maintenance programs and spare parts requirements. Enhance customer relations with regular calls, value capture, audits of equipment, securing parts and advise on packaging techniques per territory business plan. Assists sales in supporting new products and and opportunities. Supporting sales and marketing with timely completion of all administrative reports.

High School Diploma or equivalent required Mechanically inclined and innovative Possess a valid US Driver's License Ability to travel overnight 30% of the time Technical school preferred Previous experience servicing Cryovac rotary and auxiliary equipment preferred Professional attitude and be self motivated/directed Time management, communication skills, decision making, interpersonal, computer and organizational skills Computer technology experience Email, Excel, Word, Google Apps, CRM Ability to work cross functionally to achieve company goals Ability to use basic hand and power tools Commercial or Industrial troubleshooting, installation, servicing and programming Experience in food packaging or other related experience Salary Range Total Target Compensation (Base+Commssion) $98,7000-$142,000 The range disclosed complies with applicable state and local pay transparency laws. Offers within this range will be determined by considering relevant factors including education, experience, and internal alignment. This position may also be eligible for annual performance bonuses and other incentive programs. Sealed Air offers a competitive benefits package that includes health, dental, vision, 401(k), paid time off, and other benefits designed to promote well-being.