Ticket Seller | Part-Time | Crown Complex

Ticket Seller | Part-Time | Crown Complex

The Ticket Seller is responsible for selling tickets to the general public while providing general information to patrons. This is a part-time position that requires the availability to work flexible hours during events, evenings, weekends, and some weekdays. This role pays an hourly rate of $11.00. Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching. This position will remain open until October 30, 2026.

Located in the heart of Cumberland County, the Crown Complex is a state-of-the-art, five-venue complex comprised of a 4,500-seat arena, a 9,200-square-foot ballroom, a 10,880-seat coliseum, an exposition center with 60,000 square feet of unobstructed space, and a 2,440-seat theatre. Managed by OVG, the Complex is home to the Fayetteville Marksmen hockey team (SPHL) and Fayetteville Fury indoor soccer team (NISL) and hosts a variety of other sporting events, family shows, concerts, and special productions year-round.

Responsibilities

• Selling tickets to the general public.
• Assist patrons at the Box Office Will-Call window and resolve all issues/problems.
• Create an exceptional experience for all guests through a safe, clean, and friendly environment.
• Answer questions regarding events, tickets, and schedules.
• Reconcile money received.
• Balance monies at end of shift with supervisor.
• Assist with the restocking of Box Office supplies.
• Follow all operational policies and procedures for Box Office operations.
• All other duties as assigned by supervisors.

Qualifications

• High school diploma or GED.
• 1-2 years of prior experience with cash handling and strong math aptitude is preferred.
• Demonstrated customer service skills with the aptitude to resolve conflicts.
• Effective communication skills, both written and oral.
• Previous experience with standard office equipment: copier, computer/keyboard, telephone, fax, and printers is highly desired.
• Ability to work non-standard work hours with a variable schedule, to include weekends.
• Ability to stand and/or walk for extended periods of time.
• Able to handle tickets, money, and receipts.
• Ability to lift and/or move heavy objects.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.