Seafood & Service Clerk

Seafood Clerk Position at Hen HouseWe are looking for a dependable, guest-focused Seafood Clerk to join our team at Hen House. In this role, you'll help maintain fresh, high-quality seafood displays while delivering knowledgeable, friendly service that helps guests feel confident in their selections and enhances their shopping experience.At Hen House, we're more than a grocery store-we're a team committed to delivering exceptional guest experiences through quality products, strong teamwork, and consistent execution. As part of the Balls Food Stores family, we offer the stability of a locally owned company with deep community roots.This is a great fit for someone who enjoys working with fresh products, takes pride in cleanliness and presentation, and enjoys helping guests with meal ideas, preparation tips, and product recommendations.Key Responsibilities & Job DutiesProvide friendly, helpful, and respectful guest service at all times to ensure a positive shopping experience and encourage repeat visitsPackage and label seafood products accurately in compliance with weight, pricing, and regulatory guidelinesAssist guests with seafood selection, preparation questions, and cooking recommendationsStock, rotate, and face products using FIFO methods to maintain freshness, minimize waste, and ensure an appealing presentationMonitor product dates, storage conditions, and temperature logs to maintain quality and reduce shrinkMaintain clean, organized, and fully stocked seafood cases and displaysEnsure proper handling, storage, and temperature control of all seafood productsFollow all food safety, sanitation, and personal hygiene standardsOperate equipment such as scales, wrappers, scanners, and seafood department tools safely and accuratelyDevelop and maintain knowledge of seafood products, pricing, promotions, and preparation methods to better assist guests and drive salesMonitor inventory levels and communicate low, excess, or damaged items to department leadership to support product availabilityMaintain a clean, safe, and organized work environment in both sales floor and backroom areasCommunicate clearly and respectfully with teammates, leadership, and vendors to support efficient operationsCollaborate across departments to support overall store performance and guest satisfactionAdhere to all company policies and procedures, including attendance, conduct, and dress code standardsRemain productive during slower periods by cleaning, organizing, restocking, or supporting other departmentsOther job duties as assignedMinimum QualificationsRequired: High school diploma, GED, or equivalent work experienceRequired: Ability to work a flexible schedule, including evenings, weekends, and holidaysPreferred: Experience in grocery, retail, food service, or seafood departmentsPreferred: Knowledge of food safety and sanitation standardsPreferred: Knife handling and seafood preparation experiencePreferred: Ability to provide recommendations on seafood selection, preparation, and cooking methods