Overnight Veterinary Client Service Representative
Ethos Veterinary Health
We are looking for a full-time Veterinary Client Service Representative to join our team in our Overland Park, Ks location!
About Us
Mission and Overland Park Veterinary Specialty and Emergency Hospitals are 24-hour hospitals that focus on the most critical needs of the animals in our community. Our board-certified specialists provide the most advanced care for our patients.
Our hospital has been ranked in the top "Best Veterinarians in Kansas City" by City Lifestyle.We pride ourselves on a welcoming environment where team members feel safe to learn and seek guidance from each other.
Responsibilities of a Client Service Representative:
- Welcome our clients in a friendly, helpful, and compassionate manner
- Prepare and review documents and medical records accurately and completely
- Educate and advise clients regarding MVES/OVES services and practices
- Process appointments, emergencies, and client requests while ensuring the highest quality of care and satisfaction for our clients at all times
- Process invoices and payments accurately
- Update and maintain client/pet records and files in accordance with hospital legal requirements
- Assist with other administrative duties such as scanning, faxing, emailing, for example
- Support team to reach common goals
- Ability to recognize and seek guidance in all client-related cases where protocol does not apply
About You
- Excellent interpersonal skills and able to develop and maintain positive working relationships with others
- Have a fundamental knowledge of windows based computer programs
- Proven effective communication and the ability to multitask and prioritize
- Willing and able to provide exceptional customer service
- A motivated and dedicated individual who is self- motivated to provide exceptional service
Check out the video below to see what its like working at our Mission or Overland Park locations!
Schedule and compensation:
Thursday, Friday, and Saturday - 8pm-8am
- Pay is dependent on experience
- Shift differentials available for weekends and overnights
$3.00/hr on hours between 10pm and 8am
$1.50/hr from midnight Saturday morning to midnight Sunday night
Benefits:
- * 401(k) matching
- * Employee assistance programs
- * Flexible schedule
- * Flexible spending account
- * Health insurance
- * Health savings account
- * Paid time off
- * Professional development assistance
- * Tuition discounts and assistance available toward an Accredited Veterinary Technology Programs and Practice Management Program
- * Shift Differentials
- * Quarterly Bonus Program
- * Uniform Allowance
- * Paid Time Off
- * Medical/Dental/Vision
- * Short/Long term Disability
- * Life Insurance
- * Pet Insurance
- * Generous Employee Pet Discount
Ethos Veterinary Health
is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com..
Ethos Veterinary Healthoffers a comprehensive benefits program including medical, dental, vision, a 401k with
#J-18808-LjbffrVacancy posted 5 days ago
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