Product Quality Engineer

At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Engineering Manager __ Your role and responsibilities At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration combined with a focus on diversity, inclusion, and equal opportunities are key drivers in our aim to empower everyone to create sustainable solutions. The Quality Engineer will serve as both a technical design authority and a customer-facing lead for ABB Critical Power projects. This role combines engineering responsibilities with commercial customer engagement to ensure successful project delivery and resolution of customer quality issues. Utilizing management skills, technical under standing of products, and communication skills to lead the ABB service, engineering, factory, and product management to solve and resolve customer quality issues. ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division's technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division's portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world's largest data center companies with advanced energy-efficient UPS solutions. The Division's ABB Ability Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions.The work model for the role is: Remote {#LI-Remote} 40% travel requirement for customer visits and project support. Your role and responsibilities: - Serve as ABB's primary customer contact for quality and technical issues, leading communications, onsite support, action plans, and resolution timelines. - Act as the technical and design authority for engineering deliverables on moderate- to high-complexity projects. - Review and approve designs, perform verification and peer reviews, and ensure compliance with safety, quality, contractual, and as-built documentation requirements. - Identify and resolve technical challenges while communicating product gaps, customer needs, and market trends to commercial and product management teams. - Collaborate cross-functionally with engineering, manufacturing, testing, commissioning, service, supply chain, sales, and product management to ensure successful project execution. - Manage multiple concurrent projects, including work plans, cost estimates, RFQs, supplier evaluations, project meetings, contract variations, and timely delivery of engineering outputs. Qualifications for the role: - Bachelor's degree in Electrical Engineering or (related field) with 7+ years' experience in electrical distribution or power systems; Master's degree with 5+ years' experience in electrical distribution or power systems. - Strong interpersonal and communication skills; fluent in English (written and spoken). - Proficiency in MS Office, MS Teams, and ability to leverage AI tools in job functions. - Ability to manage multiple projects and work independently with minimal supervision. - Capability to establish and nurture partnership relationships with ABB Product management, engineering, and service. - Candidates must already have work authorization that would permit them to work for ABB in the US. Preferred Qualificatio