Director Day Work Programs

Job Description

Job Description

Overview

Join a Team That Changes Lives

For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we’re here to create real change – helping people lead meaningful, fulfilling lives.

Now, we’re looking for passionate team members to join us. Here, your work will change lives – including your own. You’ll make an impact every day, find purpose in what you do, and grow in a career that truly matters.

At Elwyn, we take care of you while you care for others. We offer:

• Generous Paid Time Off
• Comprehensive Medical/Dental/Vision Benefit Packages
• Earned Wage Access/On-Demand Pay
• Paid On-the-Job Training
• Tuition Reimbursement
• Career Advancement Opportunities and Growth
• Flexible Schedules
• Retirement Savings Plan

Join us and be a part of something bigger. Apply today.

Responsibilities

POSITION SUMMARY: This director position has full responsibility for the programmatic and operational administration and oversight of their assigned Adult Day Services programs. They work directly with Program Managers to plan, organize, and direct the identification, prioritization and implementation of contracted projects that improve measurable financial and service outcomes for the programs as well as the implementation of service delivery as per Division of Developmental Disabilities (DDD) policies and procedures.

POSITION SALARY : $60-$65,000 annually

DUTIES AND RESPONSIBILITIES:

• Provide administrative oversight for all programs by supporting the Program Managers, providing general checks and balances of program operations and problem resolution and intervention if needed including but not limited to:
  
  • Thorough review, training and implementation of all program activities to ensure compliance with day-to-day operational requirements according to established policies, including but not limited to compliance with DDD, Department of Labor (Wage and Hour) regulations, HIPAA, support of individuals' rights, and all other policies and standard operating procedures
  • Ongoing assessment of services and activities, ensuring that all aspects of programming meet the unique needs and preferences of each individual supported in the program through team collaboration and direct implementation of the Individuals Support Plan (ISP) Ensuring adequate staffing implementation and efficient scheduling of all assigned areas, along with accurate accounting of staff time and processing of payroll.
  • Oversee workflow management and the timely delivery of information, and reports including but not limited to on-time delivery reports, work order completion reports and turn-over reports regarding our individuals.
  • Ensure accurate and timely submission of attendance data, and fee-for-service billable service documentation.
• Create and foster a positive workplace culture of support, encouragement, and growth by creating shared vision and clearly communicating that vision through open and transparent communication, recognizing the accomplishments of those they lead, and by being aware of and addressing the training and development needs and aspirations of those they lead.
• Submit required monthly data including, but not limited to, the review of budget information, safety reports, incident management reports including status of investigations, census reports, status of plans of correction, and other quality improvement reports reflecting adherence to program guidelines and/or plans of correction
• Provide ongoing supervision of assigned staff in areas including, but not limited to, recruitment, selection, leadership, coaching, training, performance management, promotion, discipline, operational investigations and termination.
• In the absences of Program Managers, provide day to day oversight of program operations including, but not limited to partnering with Documentation Specialists to ensure that daily program notes are completed by staff, as needed.
• Prepare program budget in conjunction with program fiscal staff and the Executive leadership team.
• Facilitate development with appropriate involved parties (i.e., licensing bodies, facilities management. Fiscal representatives, other operations staff) of program modifications in response to development/expansion and program evaluation based upon current regulatory expectations; implement those strategies as deemed necessary and appropriate
• Manage and respond to requests in multiple areas including but not limited to File and Records Management of consumer and program records, Payroll, Purchasing, Information Technology Services, and Human Resources
• Plan, facilitate, lead, and participate in program / administrative meetings, staff meetings and meetings with all other departments across the organization, including but not limited to departmental meetings, problem solving meetings with residential providers and/or families, as needed
• Work with, understand, and comply with terms and conditions of collective bargaining agreements (CBA) within a unionized environment with tasks including but not limited to adherence to scheduling procedures, processing transfers and promotions, administering disciplinary actions, adjudicating grievances, where appropriate, etc.
• Foster positive relationships with union representatives by being responsive to inquiries, open to discussions, and collaborating as needed in accordance with the union contract
• Collaborate with Quality Improvement personnel and program managers to develop and implement plans of corrections to respond to audits to ensure compliance with internal and external policies, procedures and regulatory guidelines
• Establish performance measures for those they lead to promote growth; utilize those measures to provide coaching as needed
• Promote and support maintenance of a safe working environment including but not limited to partnering with facilities management and vehicle and fleet management departments as well as walking through each assigned program to review the program environment
• Communicate clearly and effectively both within and outside of Adult Day and Work Services to maximize clear and consistent marketing efforts to increase opportunities to gain new participants, staff, and funding
• Develop training for management/administrative staff to increase the skill levels in areas of management techniques and policy implementation
• Maintain current state-mandated training and certifications
• Participate in steering and other committees as assigned
• Follow all current policies and procedures of Elwyn New Jersey
• Cooperate with Elwyn New Jersey and the State of New Jersey Department of Human Services, or any other authorized investigating body during an inspection, inquiry, or investigation
• Perform cardiopulmonary resuscitation (CPR), safe crisis management, and medication administration using agency-trained protocols
• Perform other duties as assigned by Senior Director or Executive Director

EDUCATION/EXPERIENCE/SKILLS REQUIREMENTS :

• One of the following combinations of education and experience:
  
  • Graduated from an accredited college or university with a Bachelor's degree, or higher, in Education, Social Work, Psychology or related field, plus one (1) year of successful experience in human services or employment services, or
  • Graduated from an accredited college with an Associate's degree, plus two (2) years of successful experience in human services, or
  • Graduated with a high school diploma or equivalent and five (5) years of experience in occupational areas similar to those being offered at the program. A combination of college or technical school may be substituted for experience on a year for year basis.
• Three years of experience managing employees in Human Services; experience working directly with persons with intellectual disabilities or a related field
• Equivalent combination of training and experience that provides the characteristics required to do the essential functions of the class may be substituted
• Have a clear understanding of the demands and expectations in business and industry
• Administrative experience preferred
• Must successfully complete and/or obtain and maintain all certifications required by Elwyn New Jersey and regulatory agencies
• Must be able to interact with persons with intellectual and developmental disabilities
• Must be able to perform CPR and safe care using agency-trained protocols Previous experience working within and managing a unionized workforce preferred
• Ability to work in variety of environments and settings, flexible hours, on-call responsibilities
• Non-profit human service experience highly preferred
• Demonstrated ability to work effectively as part of a team
• Ability to work in a fast-paced environment and manage and prioritize multiple, often competing, priorities
• Demonstrated strong attention to detail
• Demonstrated strong time management and organizational skills
• Demonstrated excellent judgment with the ability to independently solve problems and make decisions with little or no need for direct supervision
• Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions
• Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication skills
• Demonstrated intermediate experience with Microsoft Office applications, including Word, Excel, and Outlook
• Experience using/knowledge of Electronic Health Record (EHR) / Electronic Medical Record (EMR) preferred
• Must submit to a criminal background check and drug test and be determined to be not disqualified by the New Jersey Department of Human Services prior to working with individuals served
• Must agree to have their name checked against the New Jersey Central Registry of Offenders Against Individuals with Developmental Disabilities and NJ Child Abuse Registry (CARI)
• Must possess a current, valid driver's license in state of residence, have a minimum of two (2) years of driving experience within the United States, and have an acceptable driving record