Customer Service Weekend 1st Shift

$22.5 per hour

ProLogistix

Customer Service Weekend 1st Shift

Title: Customer Service Associate Shift: Weekend 1st Shift (Fri-Sun 7am-7pm) Pay: $22.50/hr Responsibilities: Answers inbound and places outbound calls with the goal of increasing business, customer satisfaction, and customer retention. Takes care of somewhat complex customer inquiries and problems and non-routine matters. Assists warehouse/forklift teams with coordinating and staging customer loads. Check in drivers (Inbound/Outbound Trucks). Process BOL. Schedules deliveries and pick up. Qualifications High school diploma, GED, or equivalent experience. Minimum of 12 years of customer service experience, preferably in a warehouse, logistics, distribution, or manufacturing environment. Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and data entry systems. Core Skills & Competencies Strong verbal and written communication skills to clear up client issues over the phone and via email. Ability to troubleshoot order discrepancies, shipping delays, and inventory issues calmly and efficiently. Excellent time-management skills to handle high call volumes while accurately tracking paperwork. Comfort working in a fast-paced, multi-tasking warehouse environment where priorities shift quickly. Ability to collaborate seamlessly with warehouse floor staff, shipping teams, and inventory managers.

Base Pay: 22.50 per HOUR

Job Number: 1296813

Employee Type: Temp

Manage Others: Not Specified

Travel: Not Specified

Paid Relocation: Not Specified

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Vacancy posted 2 days ago

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