Billing Analyst
Frey Consulting Group
Training in person - after training hybrid Bachelor’s degree is required Minimum of 1 year of professional work experience Strong analytical, problem-solving, and communication skills Ability to work with billing systems, payment data, and multiple departments Responsibilities: Perform daily activities related to direct bill operations and resolve routine and complex customer and system issues. Analyze payment patterns and unusual transactions to identify billing, payment application, and plan-design issues. Troubleshoot billing system issues and serve as a first-level resource for internal departments and agents. Work with Underwriting, Client Services, Finance, Cancellations and Filings, and agents to resolve billing and policy questions. Evaluate billing processes and system performance and recommend improvements. Test system changes, analyze results, and recommend process, billing, and system enhancements. Help improve customer experience, payment collection, and overall billing operations. #J-18808-Ljbffr Frey Consulting Group
Vacancy posted 4 days ago
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