Senior Manager, AMO Shop Visit Cost & Turnaround Time (Onsite)

Senior Manager (P5) - Pratt & Whitney Commercial Engines

Pratt & Whitney Commercial Engines is seeking a dynamic Senior Manager (P5) to join our North America Aftermarket Operations (AMO) organization.

AMO encompasses a network of business units specializing in aircraft engine overhaul and part repair, serving both Pratt & Whitney and a broad range of global customers.

As the Senior Manager, you will lead activities across AMO's North America business units, requiring a collaborative and results-oriented leadership style to drive success.

The person in this role will play a pivotal role as the central focal point for driving a regionally integrated strategy to achieve two critical objectives:

• Drive sustainable reductions in overall shop visit cost
• Improving engine overhaul turnaround time (TAT)

These objectives are vital to ensuring program health and enhancing financial performance.

Where You Will Work From: This role will work from one of the following Pratt & Whitney sites:

• East Hartford, CT (Preferred Site)
• West Palm Beach, FL
• Columbus, GA
• Dallas, TX
• Lansing, MI
• North Berwick, ME
• Springdale, AR

Key Responsibilities:

• Drive aligned understanding of program P&L shop visit cost models as influenced by activities performed within AMO engine centers and repair facilities.
• Outline and review current state processes for data flow and cross functional collaboration.
• Drive efficiency and effectiveness improvements as needed.
• Identify most appropriate metrics/KPIs for monitoring cost and TAT drivers; generate actionable mitigations efforts ("rolling action items").
• Maintain and manage a listing of rolling action items aligned to improving cost and TAT performance.
• Own resolution of rolling action items through appropriate stakeholder collaboration.
• Establish and chair appropriate forums and review cadences.
• Spearhead strategic alignment globally across AMO through collaboration with counterparts outside of AMO North America.
• Support other strategic organizational initiatives as needed.
• Demonstrate ethical leadership and compliance.
• Travel (10%) to PW engine center DATs in Columbus, GA and West Palm Beach, FL on occasion.

Qualifications You Must Have

• Advanced Degree and 7+ years of experience in Engineering, Operations, Project Management, Data Analytics; OR Bachelor's degree and 10+ years of relevant industry experience.
• 5+ years of experience within Aerospace or Aftermarket industry, ideally within a part repair station or DAT engine center.

Qualifications We Prefer

• Advanced degree in STEM, Project Management, or Operations.
• 5+ years of experience in Aftermarket overhaul and repair industry (MRO).
• 5+ years of experience with disassembly, assembly and test (DAT) process and quality standards, ideally within a turbofan engine environment.
• Experience in shop floor or operational settings with knowledge of cost and efficiency drivers.
• Familiarity with airline engine maintenance costs and contract financial details.
• Proven ability to establish or enhance business processes in a matrixed environment.
• Proficiency in leveraging data, KPIs, and metrics to drive outcomes.
• Strong communication skills: presentation, written, and verbal.
• Strategic thinker with sound business judgment and innovative mindset.
• Strong analytical skills and business acumen.
• Results-driven with the ability to multi-task and thrive in fast-paced environments.
• Skilled in building relationships and driving results through organizational savvy.
• Knowledge of Pratt & Whitney's headquarters structure, functions, and stakeholders is a plus.

This role is:

• Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee's personal responsibility.

The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.