Patient Services Specialist - Resource Team Medical Group

Full-time front desk registration position at Advocate Health. Responsible for patient check-in/out, insurance verification, appointment scheduling, co-pay collection, phone triage, and basic billing support. Must maintain accuracy, resolve errors, complete referrals, and assist with financial counseling as needed. Responsibilities Greets and registers patients. Verifies insurance/demographics. Checks patients in and out and makes appointments as indicated. Collects co‑pays and patient payments. Answers phones and directs billing questions to PBO/UBO. Monitors and resolves registration errors. Completes referrals and authorizations as needed. Assists with some financial counseling duties as needed. Completes charge entry promptly. Physical Requirements Must be able to sit for long periods and work in a fast‑paced office environment. Able to bend and lift up to 10 lbs. Qualifications High School Diploma or GED required. Computer experience required. Customer Service experience required. Experience with Medical Records Software preferred. Front desk practice experience preferred. Compensation and Benefits Full‑time, 40 hours per week, 1st shift. Pay Range: $22.90 – $34.35 per hour. Eligible for benefits including paid time off, health and dental coverage, vision, life insurance, short‑ and long‑term disability, flexible spending accounts, family benefits, defined contribution retirement plans, and educational assistance. #J-18808-Ljbffr Atrium Health