Coffee shop manager

Job Description

Job Description

Location: Influence Café – Toledo, Ohio
Employment Type: Full-Time

Position Overview

The Coffee Shop Manager at Influence Café oversees daily café operations while advancing the brand’s mission of blending specialty coffee, science-based education, and the cultural legacy of Yemeni coffee traditions. This role is ideal for a motivated leader who is excited to grow with a new, purpose-driven café and contribute to building something meaningful from the ground up.

Key Responsibilities

Operations & Leadership

• Manage daily café operations, ensuring efficiency, cleanliness, safety, and compliance with health regulations

• Oversee opening and closing procedures, cash handling, and POS reconciliation

• Ensure consistency in product quality, preparation, and presentation

• Monitor inventory, manage ordering, and coordinate with approved suppliers

Team Management

• Hire, train, schedule, and supervise baristas and support staff

• Lead staff training on customer service, product knowledge, ingredient transparency, cultural awareness, and educational engagement

• Foster a professional, inclusive, and growth-oriented work environment

Customer Experience

• Maintain high standards of hospitality and customer engagement

• Address customer concerns, feedback, and operational issues in a timely and professional manner

• Encourage staff to educate customers on coffee origins, traditional Yemeni preparation styles, and science-based insights when appropriate

Brand, Culture & Educational Integration

• Uphold Influence Café’s brand standards, science-informed messaging, and cultural identity

• Support implementation of educational materials related to caffeine science, ingredients, and traditional coffee practices

• Ensure respectful representation of Yemeni coffee heritage through service, storytelling, and presentation

• Assist with promotions, events, and community collaborations

Financial & Administrative Duties

• Track daily sales, labor, and basic operational metrics

• Optimize staffing and workflows to support both quality and sustainable growth

• Prepare basic operational reports for ownership review

Required Qualifications

• Minimum 1 year of experience managing a coffee shop or café

• Proven leadership and team management skills

• Strong organizational and communication abilities

• Ability to thrive in a fast-paced, customer-facing environment

• Knowledge of basic food safety and health regulations

Preferred Qualifications

• Background in science, health sciences, nutrition, pharmacology, biology, or related fields

• Experience with specialty coffee or culturally focused café concepts

• Interest in coffee origin stories, traditional preparation methods, and educational hospitality

• Familiarity with POS systems and inventory management

Grow With Us

Influence Café is a new and growing concept , and we are looking for individuals who are motivated to grow alongside the brand. This role offers opportunities for professional development, expanded responsibilities, and long-term growth as Influence Café continues to evolve and expand. We value initiative, curiosity, and leaders who want to be part of building something from the beginning.

Why Join Influence Café

Influence Café is more than a coffee shop—it is a space where science, culture, and community come together. This is an opportunity to lead with purpose, educate through hospitality, and help shape a brand with a strong identity and long-term vision.