Business Process Manager - Full Performance

Business Process Manager - Full PerformanceSummary: Analyzes user interfaces, maintain hardware and software performance tuning, analyze workload and computer usage, maintain interfaces with outside systems, analyze downtimes, analyze proposed system modifications, upgrades and new COTS. Defines the problem, and develops system requirements and program specifications, from which programmers prepare detailed flow charts, programs, and tests. Coordinates closely with programmers to ensure proper implementation of program and system specifications. Develops, in conjunction with functional users, system alternative solutions.Duties, Tasks, and ResponsibilitiesAnalyze information to determine, recommend, and plan computer specifications and layouts, and peripheral equipment modifications.Analyze user needs and software requirements to determine approach and feasibility of design within time and cost constraints.Confer with data processing and project managers to obtain information on limitations and capabilities for data processing projects.Confer with systems analysts, engineers, programmers and others to design system and to obtain information on project limitations and capabilities, performance requirements and interfaces.Consult with customers about software system design and maintenance.Consult with engineering staff to evaluate interface between hardware and software, develop specifications and performance requirements and resolve customer problems.Estimate software development costs and schedule.Evaluate factors such as reporting formats required, cost constraints, and need for security restrictions to determine hardware configuration.Obtain and evaluate information on factors such as reporting formats required, costs, and security needs to determine hardware configuration.Prepare reports and correspondence concerning project specifications, activities and status.Review existing programs and assist in making refinements, reducing operating time, and improve current techniques.Knowledge, Skills, and AbilitiesActive LearningBusiness Management and AdministrationComplex Problem SolvingComputers and ElectronicsCritical ThinkingDeductive ReasoningDesignEngineering and TechnologyEnglish LanguageInductive ReasoningInformation OrderingJudgment and Decision MakingOperations AnalysisOral ComprehensionOral ExpressionProblem SensitivityReading ComprehensionSpeech ClaritySpeech RecognitionSystems AnalysisTechnology DesignWritten ComprehensionMinimum EducationGeneral equivalency guidelines for education, certifications, and experience are provided below; however, these guidelines do not immediately qualify someone at a particular level. Skill levels for an individual are based upon a combination of education, training, and experience, e.g. someone may have 20 years of professional experience; however they may only be qualified as Full Performance based upon the expertise needed to perform the work within that category.Minimum ExperienceFull Performance:Someone that is fully capable of delivering capabilities related to a particular skill, language, system, or technology. Requires a minimum of three (3) years of experience specific to the skill. Ability, training and actual work experience with the specific computer language, systems, and/or technology is significantly more important than the number of years of experience. This is especially true with emerging technologies.