Support Engineer: Customer Zero, End-to-End Ownership, SF Hybrid
Plain
Plain is seeking a Support Engineer based in San Francisco to take ownership of the support queue during SF hours. This role involves direct customer interaction and collaboration with Product and Engineering teams to enhance the support experience. The ideal candidate should have strong technical skills, experience in B2B SaaS, and a proactive mindset. This hybrid role requires at least 3 days in-office, with an emphasis on early mornings to sync with EU colleagues. #J-18808-Ljbffr Plain
$64k - $96k
...Role description End User Support (EUS) Engineer Lead II - Lab Support... ...impact for our clients, their customers, and the communities in... ...The opportunity: * Hybrid: In office/remote * Provide... ...needed while maintaining ownership. * Identify recurring issues...CustomerFull timeTemporary workPart timeWork at officeLocal areaRemote workFlexible hoursShift work- UST is seeking an End User Support (EUS) Engineer in San Francisco to provide high-touch support for trading applications. The role focuses on maintaining trader workflow continuity along with rapid incident resolution through both desk-side and remote white glove support...SuggestedFull timeRemote work
- ...Plain is redefining customer support for the next... ...one of our Support Engineers, you'll be a clear... ...of support during SF hours and a key... ...act as "customer zero" for the product we... ...You'll have real ownership and immediate influence... ...? Drive issues end-to-end:...CustomerWork at officeImmediate startDay shift3 days per weekEarly shift
- ...End User Support Engineer San Francisco, CA onsite Contract Role Description: Part of the strategy to deliver an outstanding... ...to deliver high quality end-user IT services at customer site and ensures constant improvement of support, performance...CustomerContract workImmediate start
$64k - $96k
End User Support (EUS) Engineer High‑touch, whiteglove end‑user support for trading applications, ensuring... .... Location & Compensation Hybrid - in office/remote (San Francisco).... ...teams, and vendors while maintaining ownership. Identify recurring issues, propose...SuggestedFull timeTemporary workWork at officeLocal areaRemote workShift work$7.5k
...daily catered lunches, and more. Voleon is looking for an End User Support Engineer to join our Corporate IT Services (Corp-ITS) team and... ...troubleshooting, and operational excellence, while maintaining a customer-first approach to IT service delivery. In this role,...CustomerWork at officeLocal area$132k - $167k
...Type Full time Location Type Hybrid Department Support Compensation Base... ...transformation. With WRITER's end-to-end platform, hundreds of... ...At WRITER, our enterprise customers are building mission-critical... ...operate. As a senior support engineer, your top priority is helping...CustomerFull timeWork at officeLocal areaFlexible hours$110k - $130k
...incredible value for our customers. Join us! *This is a hybrid role in our San... ...a Senior Technical Support Engineer (TSE) on the... ...issues, and determine ownership before routing to Engineering... ...complex problems end-to-end, especially... ...& dinners for SF employees Commuter...CustomerWork at officeHome officeFlexible hours3 days per week- ...A leading cybersecurity firm is seeking a Support Engineer to manage customer technical support, troubleshoot complex issues, and build scalable processes... ...company offers competitive compensation, early equity ownership, and a collaborative culture. Ready to help shape the...Customer
- ...Capital, and are hiring a Support Engineer. We would love to meet... .... Thrive in a high-ownership, early-stage... ...Own the debugging loop end-to-end — capture great... ...experience applying LLMs to customer-support workflows (classification... ...role at our office in SF. We’re an early stage...CustomerWork at officeLocal area
$210k - $250k
...committed researchers, engineers, policy experts,... ...We are hiring Support Engineers to serve... ...strategic enterprise customers. As a Support... ...technical support needs end to end -... ...accounts with extreme ownership, and coordinate cleanly... .... Location-based hybrid policy: Currently,...CustomerVisa sponsorship- ...Customer Support Engineer About us Metriport is an open-source data intelligence... ...work six days a week from our SF office—but give everyone freedom... ...for: Customer Issue Ownership: Be the first responder on all... ...technical issues. Own resolution end-to-end – from triage to fix...CustomerWork at officeWork from homeFlexible hours
$120k - $190k
...infrastructure to govern, scale, and customize AI across their entire... ...Designated Technical Support Engineer to join our rapidly... ...: you have a never-ending desire to add technical... ...Location: This role is hybrid (4 days a week in one of our SF Bay Area offices) Compensation...CustomerWork experience placementHome officeFlexible hoursShift work$150k - $180k
A cutting-edge B2B support firm in San Francisco is seeking a Support Engineer to own customer support during local hours, ensuring timely responses and driving issues to resolution. Ideal candidates have experience in early-stage B2B SaaS companies, are technically strong...CustomerWork at officeLocal area3 days per week- ...ambitious goal together. Customers love Rootly. Some of... ...for a Technical Support Engineer to join our team. If... ...This position follows a hybrid work model, requiring... ...technical inquiries Taking ownership of customer issues... ...days, and a company‑wide end‑of‑year shutdown to...CustomerRemote workHome office3 days per week
$90k - $130k
...world-class service and support. From end-to-end expertise and problem ownership to deep knowledge of... ...database systems, Stelo gets customers up and running and... ...there. Stelo Support Engineer We are looking for a talented... ...issues in complex hybrid (on‑prem/cloud) environments...CustomerFull timeRemote workWork from home- ...and we're forming a world-class team of engineers, designers, marketers, sellers, researchers... ...You're an expert at modern front-end frameworks, maintainable UI architecture,... ...of excellence as we expand to serve more customers. You'll design, build, and refine the...CustomerWork at officeVisa sponsorshipFlexible hours
$118k - $137k
...are not work-from-home, hybrid, or in-office - we are... ...Hub locations - SF Bay Area, NYC Metro Area... ...administration with thoughtful end-user support, helping teammates... ...opportunities to take ownership of technical... ...related issues with a customer-first mindset Maintain...CustomerWork at officeLocal areaHome officeFlexible hours$236k - $300k
...Manager Lead (Front End) Location: San Francisco, CA (hybrid) At Rothy’s, we... ...feel. Striving for zero waste, we combine... ...organization, connecting Engineering, Customer Experience (CX),... ...models to support a growing, multi‑domain... ...a strong sense of ownership, accountability,...Customer- ...firm is seeking an Executive IT Support Specialist to provide... ...seamless IT operations within a hybrid work environment, requiring expertise in Apple products and end-user systems support. The ideal... ...possess strong analytical and customer service skills, with the ability...Customer
$90k - $130k
...world-class service and support. From end-to-end expertise and problem ownership to deep knowledge of... ...database systems, Stelo gets customers up and running and... ...Administrator/Support Engineer We are looking for a hands... ...customers. This hybrid role is both internal‑facing...CustomerFull timeWork experience placementRemote workWork from home- ...tech company in San Francisco is seeking a dedicated individual to own a product area end-to-end. The role requires daily engagement with customers and collaboration with engineering and design teams. Ideal candidates should be organized and have a few years of experience...CustomerRelocation
- ...Overview Founding Product Engineer responsible for... ...product features end-to-end, combining frontend... ...infrastructure, and customer-facing problem solving. This is a zero-to-one role with direct ownership over product... ...backend systems and APIs supporting new product features...Customer
- ...team shepherding our customer’s adoption of AI... ...first post-AGI support team. We resolve complex... ...Success, Product, Engineering and others to... ...our team We use a hybrid work model of 3 days... ...and providing ownership and education on the... ...of employment or end of assignment; and...CustomerWork at officeRelocation packageShift workWeekend work
$85k - $105k
...A leading ERP solutions company in California is looking for a Technical Support Engineer to provide exceptional support and solutions to SMB customers. This hybrid role in Brisbane requires strong problem-solving skills and professional fluency in French, with responsibilities...Customer- ...a User Operations Specialist to enhance customer experience by troubleshooting complex issues... ...over 8 years of experience in technical support, possesses strong critical thinking... ...interaction with customers and requires a hybrid work model offering flexibility. Join us...CustomerRelocation
- Morgan Lewis in San Francisco is looking for a Technology Support Analyst to enhance end-user productivity while ensuring efficient technology use. This role requires strong problem-solving and communication skills, alongside proficiency in office productivity software...Work at office
- ...in San Francisco is seeking a Technical Support Engineer to build and own the support function.... ...with Engineering and Product, and improve customer documentation. The ideal candidate has... ...a competitive salary and significant ownership opportunities in a rapidly growing startup...CustomerFull time
- ...IT Ops Engineer At Cardless, we’re building a credit card... ...use to engage their customers. We power programs for... ...foundational hire: you'll take ownership of IT operations as we... ...Design and own the end-to-end employee... ...can’t be starting from zero. Comfortable being on a...CustomerWork at officeRelocation packageFlexible hours
$120k - $160k
...security. The Role As Fable's first Support Engineer, you will own the end-to-end technical support experience for our customers. You'll serve as the primary technical... ...data-related challenges with urgency and ownership. Technical Troubleshooting & Root Cause...CustomerWork experience placementFlexible hours
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