Support Engineer: Customer Zero, End-to-End Ownership, SF Hybrid
Plain
Plain is seeking a Support Engineer based in San Francisco to take ownership of the support queue during SF hours. This role involves direct customer interaction and collaboration with Product and Engineering teams to enhance the support experience. The ideal candidate should have strong technical skills, experience in B2B SaaS, and a proactive mindset. This hybrid role requires at least 3 days in-office, with an emphasis on early mornings to sync with EU colleagues. #J-18808-Ljbffr Plain
$150k - $180k
...Plain is redefining customer support for the next... ...one of our Support Engineers, you will be a clear... ...of support during SF hours and a key member... .... Be "customer zero" for the product:... ...missing. Drive issues end‑to‑end:... ...how we do support: ownership models, handover norms...CustomerWork at officeImmediate start3 days per weekEarly shift$64k - $96k
...End User Support (EUS) Engineer High‑touch, whiteglove end‑user support for trading applications, ensuring... ...resolution. Location & Compensation Hybrid – in office/remote (SanFrancisco).... ...teams, and vendors while maintaining ownership. Identify recurring issues, propose...SuggestedFull timeTemporary workWork at officeLocal areaRemote workShift work$7.5k
...daily catered lunches, and more. Voleon is looking for an End User Support Engineer to join our Corporate IT Services (Corp‑ITS) team and serve... ..., and operational excellence, while maintaining a customer‑first approach to IT service delivery. In this role, you will...CustomerWork at officeLocal area- The Voleon Group in Berkeley, California is hiring an End User Support Engineer to join their Corporate IT Services team. The selected candidate... ...teams. This role requires 2+ years of IT support experience with a customer-first approach. #J-18808-Ljbffr The Voleon GroupCustomer
- Cacheflow, based in California, is looking for a Technical Support Engineer to take ownership of the customer experience, troubleshoot technical issues across multiple platforms, and collaborate closely with Engineering and Product teams. The role requires strong technical...Customer
- A leading cybersecurity firm is seeking a Support Engineer to manage customer technical support, troubleshoot complex issues, and build scalable processes... ...company offers competitive compensation, early equity ownership, and a collaborative culture. Ready to help shape the...Customer
$210k - $250k
...committed researchers, engineers, policy experts,... ...We are hiring Support Engineers to serve... ...strategic enterprise customers. As a Support... ...technical support needs end to end —... ...accounts with extreme ownership, and coordinate cleanly... ...Location‑based hybrid policy: Currently,...CustomerVisa sponsorship- Staff Frontend Engineer, AI Product UX Location... ...: San Francisco - hybrid, in-office two... ...create the first end‑to‑end AI underwriting... ...real enterprise customers, including Newrez,... ...with urgency and ownership. You move quickly... ...professional development support #J-18808-Ljbffr...CustomerWork at officeFlexible hours2 days per week
- ...ambitious goal together. Customers love Rootly. Some of... ...for a Technical Support Engineer to join our team. If you... ...This position follows a hybrid work model, requiring... ...technical inquiries Taking ownership of customer issues... ...days, and a company‑wide end‑of‑year shutdown to...CustomerRemote workHome office3 days per week
$150k - $180k
A cutting-edge B2B support firm in San Francisco is seeking a Support Engineer to own customer support during local hours, ensuring timely responses and driving issues to resolution. Ideal candidates have experience in early-stage B2B SaaS companies, are technically strong...CustomerWork at officeLocal area3 days per week$210k - $250k
...committed researchers, engineers, policy experts,... ...We are hiring Support Engineers to serve... ...strategic enterprise customers. As a Support... ...technical support needs end to end —... ...accounts with extreme ownership, and coordinate cleanly... ...Location-based hybrid policy: Currently,...Customer$101k - $119k
Overview The Senior Technical Support Engineer I (TSE) is a critical... .... Our TSEs enhance the customer experience and drive... ...Location expectations: Hybrid role located out of either our SF or Denver office. Prior... ...hiring process. To that end, we generate internal compensation...CustomerCurrently hiringWork at officeLocal areaRemote workMonday to FridayWeekend work$120k - $190k
...talented Designated Technical Support Engineer to join our rapidly... ...and most importantly - customer‑obsessed. As a trusted... ...curious: you have a never‑ending desire to add technical... ...Location This role is hybrid (4 days a week in one of our SF Bay Area offices) Compensation...CustomerWork experience placementHome officeShift work$90k - $130k
...world-class service and support. From end-to-end expertise and problem ownership to deep knowledge of... ...database systems, Stelo gets customers up and running and... ...there. Stelo Support Engineer We are looking for a talented... ...issues in complex hybrid (on‑prem/cloud) environments...CustomerFull timeRemote workWork from home$90k - $130k
...world-class service and support. From end-to-end expertise and problem ownership to deep knowledge of... ...database systems, Stelo gets customers up and running and... ...Administrator/Support Engineer We are looking for a hands... ...customers. This hybrid role is both internal‑facing...CustomerFull timeWork experience placementRemote workWork from home$118k - $137k
...are not work-from-home, hybrid, or in-office - we are... ...Hub locations - SF Bay Area, NYC Metro Area... ...administration with thoughtful end-user support, helping teammates... ...opportunities to take ownership of technical... ...related issues with a customer-first mindset Maintain...CustomerWork at officeLocal areaHome officeFlexible hours- Monte Carlo is seeking a Technical Support Engineer to manage complex customer issues and contribute to AI-powered support... ...environments. This role requires end-to-end ownership of customer issues with a flexible approach in a hybrid environment. Competitive compensation...CustomerRemote jobFlexible hours
- ...and we're forming a world-class team of engineers, designers, marketers, sellers, researchers... ...you You're an expert at modern front-end frameworks, maintainable UI architecture,... ...of excellence as we expand to serve more customers. You'll design, build, and refine the web...CustomerWork at officeVisa sponsorshipFlexible hours
- ...positions become available. Network & End User Services Support Engineer - South San Francisco, California At... ...provisioning. Deliver exceptional customer service while maintaining service... ...monitoring tools. Experience supporting hybrid cloud or modern workplace...CustomerLocal areaRemote work
- Monte Carlo is looking for a Technical Support Engineer in San Francisco, California. This position involves owning customer issues from start to finish and collaborating with engineering teams to resolve technical challenges on the platform. A successful candidate will...Customer
- ...decisions. Our Solutions Engineering team ensures customers successfully adopt, deploy... ...environments. The Role As a Tier 3 Support Engineer at Voxel, you are... ...-stakeholder incidents end-to-end. Strong executive... ...leave and support system Ownership in the business through an...CustomerPermanent employmentWork at officeFlexible hours
- ...businesses build better, more human customer experiences with AI. We are... ...teams for Google Workspace. Support Engineering at Sierra Companies use... ...operate AI agents that serve their end‑users across all channels and... ...problems. This role is zero‑to‑one—you won’t just answer...CustomerFull timeFlexible hours
$132k - $167k
...Type Full time Location Type Hybrid Department Support Compensation Base... ...transformation. With WRITER's end-to-end platform, hundreds of... ...At WRITER, our enterprise customers are building mission-critical... ...operate. As a senior support engineer, your top priority is helping...CustomerFull timeWork at officeLocal areaFlexible hours- ...firm is seeking an Executive IT Support Specialist to provide... ...seamless IT operations within a hybrid work environment, requiring expertise in Apple products and end-user systems support. The ideal... ...possess strong analytical and customer service skills, with the ability...Customer
- ...and care deeply about solving customer problems with precision. If... ...the role The Technical Support Engineer is a customer-focused problem... ...Support, you will take full ownership of customer issues from initial... ...and Mobile Web SDKs. Take end-to-end ownership of reported...CustomerMonday to FridayWeekend work
$115k - $145k
...protects the global customers of the world's... ...closely with security engineers to safeguard our... ...Operations, and tier 1 support technicians will... ...distribution, and end-of-life... ...fundamental concepts of a Zero Trust network architecture... ...reward them with ownership for their...CustomerWorldwideFlexible hours$98k - $147k
...helping over 4,700 customers—including... ...of humility, take ownership of problems and successes... ...thrive. Senior IT Engineer at Amplitude (... ...Kandji, including zero-touch provisioning... ...Access Reviews: Support SOC 2 evidence... ...offboarding lifecycle end-to-end - from Day...CustomerWork at officeHome officeFlexible hours$170k - $230k
...IT Support Engineer Seattle, WA About Anthropic Anthropic... ...Responsibilities End-User Support... ...for automation Take ownership of problems and follow... ...Be familiar with zero-trust security concepts... ...position Location-based hybrid policy: Currently, we...Work at officeImmediate startVisa sponsorship- Farella Braun + Martel LLP in San Francisco is seeking a Desktop Analyst to support end-users by troubleshooting software and hardware issues. This role requires collaboration with the IT department and in-person work at least three days a week. The ideal candidate will...Work at office3 days per week
- Morgan Lewis in San Francisco is looking for a Technology Support Analyst to enhance end-user productivity while ensuring efficient technology use. This role requires strong problem-solving and communication skills, alongside proficiency in office productivity software...Work at office
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