Equine Pharmacy Inside Sales Representative

Pharmacy Inside Sales Representative | Equine, Zoo, and Wildlife

Lexington, KY; Swedesboro, NJ

At Wedgewood Pharmacy, we are dedicated to improving the lives of animals through customized medication and compassionate care. Every role in our organization contributes to helping pets live healthier, happier lives. We are a team driven by purpose, quality, and a shared commitment to animal health.

We are seeking an Inside Sale Rep | Equine, Zoo, Wildlife & Special Markets to join our team. In this role, you will help support our mission by ensuring high-quality execution of daily responsibilities, maintaining accuracy, and contributing to a collaborative environment focused on patient care and continuous improvement.

Seeking a motivated, data-driven sales professional to drive sales of Wedgewood's compounding products within equine veterinary clinics and special markets. This role requires executing strategic sales plans, building strong consultative relationships, leveraging CRM tools, and collaborating cross-functionally to grow market share and customer loyalty.

The Zoo & Wildlife- Inside Sales Rep owns and develops their Book of Business (BoB), identifies new opportunities, and aligns sales activities with company brand and portfolio strategies.

The Basics

Location: This is a hybrid position working in a preferred location near Lexington KY or Swedesboro NJ. Job Type: Full Time Schedule: Monday Friday 8:30am 5:00pm EST

This hybrid role offers the unique opportunity to build and manage a thriving territory by combining in-person relationship-building with veterinarians and high-activity inside sales engagement. The focus is on delivering a complete customer experience, fostering long-term partnerships, and driving revenue growth through strategic sales execution and exceptional service.

Compensation: Hourly Rate $25/hour- $33/hour range + Commission paid out quarterly Benefits: Eligible

How You'll Make an Impact

Sales Execution & Performance

• Implement and execute effective sales strategies to place Wedgewood's compounding products within clinics, growing sales and customer base.
• Utilize highly effective selling and account management skills to educate and influence customers to transition to Wedgewood.
• Maintain high activity levels, including 40+ outbound sales calls per day.
• Achieve and exceed quarterly and annual territory revenue quotas. Leverage upselling, cross-selling, and targeted promotions to expand revenue within existing accounts.

Business & Territory Management

• Create and execute a comprehensive business plan for your Book of Business, identifying the most strategic path to achieve growth across compounding.
• Analyze sales data, market trends, and competitive intelligence to identify and prioritize growth opportunities.
• Manage expenses responsibly while maximizing ROI within the territory.
• Use CRM (Salesforce preferred) and sales tools to maintain accurate clinic records, track pipeline opportunities, document outreach, and forecast performance.

Field-Based Relationship Building

• Conduct 12 weeks of field visits per quarter within assigned territory.
• Visit Elite customers at minimum once per year.
• Act as a trusted partner to veterinarians by providing tailored solutions, product expertise, and strategic business support.
• Conduct biannual business reviews with Elite customers.
• Represent the company at equine and veterinary industry events (minimum one trade show annually).

Inside Sales & Customer Engagement

• Conduct proactive outbound call campaigns to existing and prospective clients.
• Complete an average of 250 meaningful customer touches per week (new calls or follow-ups).
• Provide concierge-level customer service by resolving concerns, answering product questions, and ensuring a seamless customer experience.
• Quote pricing, communicate terms of sale, and provide delivery timelines.
• Handle incoming calls and coordinate prescription information as needed.

Product & Brand Strategy

• Execute and maintain Wedgewood and portfolio strategies to drive consistent messaging.
• Leverage marketing and sales tools to deliver compelling value propositions.
• Demonstrate thorough knowledge of equine pharmaceutical products and competitor offerings.
• Stay informed on industry trends and evolving market conditions to position products effectively.

Strategic Collaboration

• Collaborate closely with Equine Customer Care Specialists to align strategies and optimize territory growth.
• Partner cross-functionally with marketing, operations, and leadership to execute initiatives and meet performance goals.
• Assist in training new employees when necessary.

What We're Looking For

• High School Diploma required; Bachelor's Degree preferred
• 12 years of lead generation and sales experience required
• Demonstrated experience in relationship development, opportunity identification, and pipeline management
• Experience working in CRM systems (Salesforce preferred)
• Animal health/veterinary industry experience preferred

What You'll Love About Wedgewood

• Competitive compensation and benefits
• Opportunities for growth and career development
• A supportive, team-first culture where your work matters
• The ability to make a real impact on animal health every day
• Medical, dental, vision, and voluntary benefit coverages
• Company-paid life insurance and disability coverage
• 401(k) retirement plan with generous company contribution
• Paid time off that increases every year
• Tuition reimbursement opportunities
• Strong internal promotion and career development programs

Why We Do What We Do

At Wedgewood Pharmacy, your work has purpose. Every prescription you help prepare, support, or deliver contributes to improving the health and well-being of animals. We are passionate about what we do and proud to build a workplace where people feel supported, included, and valued.

Our Commitment to Inclusion

Wedgewood Pharmacy is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where everyone can thrive.