Customer Support Specialist Internship

Job Summary THREE (3) MONTH INTERNSHIP At tkMNA, we provide a foundation to foster and support a safe, professional, and fulfilling experience. This internship is designed to provide on-the-job training and experience for college students. Our interns engage in various work assignments, projects, and activities of varying complexity to enable them to gain the knowledge, skills, and abilities to perform at a professional level. Our interns provide support to professional employees working in an organizational function related to the intern's area of study. Key Accountabilities Providing Administrative Support to the eCommerce Team Providing Excellent Customer Service Support Ensuring Efficient Customer Experience Learns organizational processes and procedures Contributes to assigned projects and may assist with the development and maintenance of documentation or records Works in team environment, communicating as required with all personnel Assembles information in a timely and efficient manner Responds to telephone calls and emails Collaborates with staff and departments in preparing special projects Meets TKMNA Employee Attributes / Competencies Qualifications Minimum Requirements Currently enrolled or recently graduated (within 1-year) from an accredited university or college. Project planning skills. Entry-level knowledge and skill within specified area of professional specialty. Ability to communicate effectively, both orally and in writing. Ability to understand and follow complex, detailed technical instructions. Ability to work both independently and in a team environment. Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook). Applicants should be competitive, assertive, and self-motivated Must have the ability to think critically, multi-task, and keep up in a fast-paced environment is critical. Job Compensation $20.27/hour Benefits Overview Medical, Dental, Vision Insurance Life Insurance and Disability Voluntary Wellness Programs 401(k) or RRSP programs with Company Match Paid Vacation and Holidays Tuition Reimbursement And more! Benefits may vary based on job, country, union role, and/or company segment. Equal Opportunity Employer, Including People With Disabilities And Veterans. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. For those requiring assistance completing the application or the application process and request information relating to the need for accommodation, please contact View email address on click.appcast.io. Company With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop - from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials - and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes "just-in-time" or "just-in-sequence". Copper and Brass Divison Sales is a distributor and processor of aluminum, stainless steel, copper, brass, bronze and more quality materials serving markets across North America, including Canada and Mexico. By providing customers with what they want, when they need it, Copper and Brass Sales is able to help them succeed in today's challenging global business environment. The company's focus on the Aerospace, Automotive, Electrical, Medical and Oil & Gas Industries allows them to offer these market segments expertise specific to their needs. The daily commitment of its employees to provide premium service focused on the customer first has earned Copper and Brass Sales the position of a respected leader in the nonferrous metals industry for over 80 years. #J-18808-Ljbffr thyssenkrupp Materials NA