Virtual Account Manager

Updated: May 27, 2026 Location: Knoxville, TN, United States Job ID: 15926-OTHLOC-CkpwYfwX Virtual Account Manager implements the client’s marketing plan by delivering proficient sales presentations to a defined list of current and prospective customers. In the assigned territory, the VAM will plan and organize activities to ensure regular and consistent coverage of the territory according to a plan of action. Administration of territory information and compliance with reporting and regulatory requirements is imperative. Responsibilities Execute client-directed outbound calls, emails, and virtual strategic interactions with assigned targets and prospective customers to deliver effective sales presentations. Clearly articulate the clinical benefits and value of the product to HCPs and office staff using educational resources and support materials virtually. Foster trust and credibility through consistent, professional communication in a virtual setting with HCPs and office staff. Develop and implement a dynamic territory business plan to meet customer needs and achieve goals, as well as understand local & regional market trends for virtual territory. Qualifications Minimum 2+ years pharmaceutical sales experience required 1+ years specialty sales experience required, Hepatology preferred Demonstrated history of documented & consistent achievement of sales performance 1+ years virtual sales experience strongly preferred Expert selling skills & strong understanding of medical and scientific concepts, with the ability to apply disease state & product knowledge effectively Demonstrated ability to collaborate cross-functionally with field sales partners to strategically support shared, high-value accounts. Ability to provide disease state awareness, profile and patient identification, and document key account dynamics, customer needs, and relevant market information. Strong preference for bilingual proficiency in Mandarin, Cantonese, Korean, Vietnamese, or Tagalog. The benefits for this position will include a competitive compensation package, health benefits to include Medical, Dental and Vision, company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements. Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status and will not be discriminated against. If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, including the use of this website, please contact us at [emailprotected] One of our staff members will work with you to provide alternate means to submit your application. #J-18808-Ljbffr