Medical Assistant Front Back Office

Job Title: Medical Office Front Desk

Job Type: Full-Time

About Us:

Join a dynamic and patient-focused healthcare team dedicated to providing exceptional medical services. Our clinic is committed to maintaining a positive and efficient work environment where patient care and teamwork are at the forefront.

Position Overview:

We are seeking a highly organized and detail-oriented Medical Office Front Desk to oversee the daily operations of our medical office. The ideal candidate will possess excellent communication skills, a compassionate approach, and a strong ability to multitask. This role is pivotal to ensure that our office runs smoothly and that patients receive the highest level of care and attention.

Key Responsibilities:

• Greeting patients and managing check-in/check-out
• Scheduling follow-up appointments and coordinating provider calendars
• Answering and routing phone calls promptly and professionally
• Verifying patient information, insurance details, and completing registration updates
• Collecting co-pays, self-pay balances, and assisting with daily reconciliation
• Preparing and organizing paperwork for patients and providers
• Maintaining a clean, organized, and welcoming front office environment
• Assisting with referral management and medical record requests
• Supporting prior authorization workflows as needed
• Communicating effectively with MAs, providers, and management to maintain clinic flow
• Ensuring accurate documentation within the EHR
• Assisting with operational tasks assigned by leadership
• Maintaining HIPAA compliance and patient confidentiality

Qualifications:

• High school diploma or equivalent required; degree or certification in healthcare administration or related field preferred.
• Proven experience in a medical office setting, with a comprehensive understanding of medical terminology and office procedures.
• Strong proficiency in medical office software and Microsoft Office Suite.
• Exceptional organizational skills and attention to detail.
• Outstanding communication and interpersonal skills.
• Ability to handle sensitive information with the utmost confidentiality.
• Strong problem-solving skills and the ability to remain calm under pressure.

Why Join Us:

• Work in a supportive and collaborative environment that values teamwork and professional growth.
• Enjoy a competitive salary and benefits package, including health insurance, paid time off, and retirement plan options.
• Make a meaningful impact in the lives of patients while advancing your career in healthcare administration.

If you are a dedicated professional with a passion for healthcare and a knack for administration, we encourage you to apply for the Medical Office Front Desk position. Help us continue to provide top-tier care to our community by being an integral part of our team.