Service Technician

Job Description

Job Description

The Roofing Service Technician is responsible for diagnosing, repairing, and maintaining roofing systems including Tile, TPO, Shingle, and Metal. This role supports service calls, leak investigations, warranty work, and general maintenance while ensuring a high level of safety, workmanship, and customer satisfaction.
At Stonebrook Exterior, we are committed to delivering top-quality commercial and residential roofing services. As one of the largest independent roofing contractors, we pride ourselves on our exceptional workmanship and customer satisfaction. 

Key Responsibilities

• Performs repairs, maintenance, and inspections on Tile, TPO, Shingle, and Metal roofing systems. 
• Diagnoses leaks and determines root causes; implements appropriate repair solutions. 
• Completes service calls, warranty work, and emergency repairs in a timely manner. 
• Determines material needs and proper repair methods; executes repairs accordingly. 
• Documents work performed, including photos, notes, and recommendations. 
• Maintains and organizes tools and equipment
• Identifies and reports additional repair opportunities or potential issues. 
• Perform safety checks and ensures all work complies with company and regulatory standards. 
• Communicate effectively with supervisors, team members, and customers. 
• Instruct or assist others in safe working procedures when necessary. 
• Performs other related duties as assigned.

Preferred Talents  

• Detail-oriented and organized. 
• Strong problem-solving and troubleshooting ability. 
• Ability to work independently and manage time effectively. 
• Excellent verbal communication skills and customer service mindset. 
• Ability to follow directions and adapt to changing field conditions.

Qualifications  

• High school diploma or equivalent required. 
• Minimum of 2+ years of roofing experience required.  Will train the right candidate.
• Experience with Tile, TPO, Shingle, and Metal roofing systems preferred. 
• Valid driver’s license preferred. 
• Bilingual (English/Spanish) preferred.

Work Details

• Work Hours: 6:00 am/7:00 am – 3:00/4:00 pm 
• Company vehicle may be provided if you pass an MVR check
• Pay based on experience