Dishwasher/Steward

Steward Position at Radisson Blu Mall of AmericaChoice Hotels International, Inc is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice ® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice ® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges ® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks.The role of the Steward is to maintain the cleanliness and sanitization of all food and beverage outlets, kitchen, dinnerware, and food and beverage equipment. Manages setup and takedown of select kitchen and outlet areas.Unique. Stylish. Entirely Radisson Blu. Upper upscale by industry definition. First class in any other language. High on design and style, all wrapped up in a Yes I Can! Attitude. The Radisson Blu Mall of America features 500 design forward guest rooms, unique spaces and over 26,000 square feet of meeting space, and is the first hotel connected to the Mall of America.FireLake Grill House and Cocktail Bar features regional, local and sustainable foods kissed with the flavor of real burning wood, utilizing the grill, rotisserie and smoker. Impeccable hospitality and service. 175 seat restaurant, 125 seat lounge. Our lounge features local brews, selective wine list and modern cocktail program.Hourly Wage: $19.13Benefits we provide:Employee discounts on thousands of hotelsEnjoy a complimentary meal in the associate cafeteria during your shiftFree ParkingPaid Sick Time (MN Earned Sick and Safe Time)1st of the month following 30 days of service:Full benefits package to our full-time employees, including health, dental, vision, short & long term disability, auto insurance, and so much more!Employer paid HSA contribution401(k) Retirement Plan90 Days:Paid Vacation Time8 Paid HolidaysPaid Bereavement1 Year:Paid Floating HolidaysKey ResponsibilitiesMaintaining the cleanliness of the food and beverage operations:Sweeping and mopping the entire kitchen, dish areas, restaurant line, and Banquet Pantry areas, and walk-in coolersWashing and clearing counters, shelves, and queensWashing dish area and kitchen matsAssisting the cafeteria attendant and cooks with set-up and breakdown and cleanliness of cafeteriaMonitoring trash and recycling levels in all areas, removing when neededWashing pots and pans and returning them to their proper place after cleaningScrubbing kettles, skillets, and all floor drainsFollowing all safety and security proceduresMaintaining supply of clean china, glassware, silver, etc. for all hotel outlets:Cleaning china, silverware, and glassware by operating dish machine or by hand as neededPlacing bus pans in cook's line; cleans dirty dishes as neededKeeping cook line well stocked with china/hot plates and sauté pansKeeping glassware organized at all times, storing dishware in the proper locationPolishing all silver when neededEmptying all dirty dishware in the employee cafeteria, washing and returning to the proper locationAssisting in the breakdown of banquet functions; washing dishes from functionsCreates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectationsGives personal attention, takes personal responsibility, and uses teamwork when providing guest serviceListens, apologizes with empathy, finds a solution, and follows through when resolving guest problemsProvides Yes I Can! genuine hospitality and teamwork on an ongoing basisAssumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest SatisfactionPerforms other duties required to provide the service brand behavior and genuine hospitalityPerforms other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our GuestRequirements/SkillsMinimum one year management experience in full service stewarding operations3 years experience in hotel food and beverageHigh school diploma required, bachelor's degree in hospitality preferredExcellent oral and written communication skillsCollaborate effectively with other hotel employees and managers to ensure teamworkAble to resolve conflicts guests, supervisor and employeeAbility to multitask and work well under pressureBasic computer skills in MS Office, reservation systems, and point of sales systemsPhysical DemandsLong hours are sometimes required, ability to work flexible scheduleAbility to stand for long periods of time, frequent bending, occasionally stoop or crawlAbility to lift 50 pounds on a regular basis and push or pull up to 150 poundsGood manual dexterity for the use of common office equipmentOther Information The hotel business functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift and alter assigned duties as business dictates. In addition, this is a hospitality business, and a hospitable service atmosphere must be maintained at all times.This position description is not intended to create, nor is it to be construed, as a contract of employment or a promise of employment. I understand that my employment is an "at-will" relationship and may be terminated by either party at any time, with or without notice.We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information, or other protected class. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered.The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.