Cash Application Specialist

Job Description

Job Description

We are looking for a detail-oriented Cash Application Specialist for a New Berlin, Wisconsin area organization. This position plays an important role in keeping accounts receivable records accurate by applying incoming payments promptly and resolving discrepancies efficiently. The ideal candidate is comfortable working with payment data, collaborating with cross-functional teams, and supporting smooth day-to-day financial operations.

Responsibilities:

• Apply incoming customer payments accurately and ensure all receipts are recorded by the close of each business day.

• Research unmatched or outstanding payments and take appropriate steps to resolve posting issues in a timely manner.

• Maintain accurate cash application records and reconcile payment activity against customer accounts.

• Communicate with internal teams to clarify remittance details, payment variances, and account discrepancies.

• Provide support to related accounts receivable functions, including collections and billing, as business needs require.

• Use spreadsheets and reporting tools to track payment activity, identify exceptions, and assist with account analysis.

• Prior experience in cash application, accounts receivable, or a similar accounting support role.
• Working knowledge of payment posting, account reconciliation, and cash collections processes.
• Proficiency in Microsoft Excel for reviewing data, organizing records, and supporting reporting needs.
• Strong attention to detail with the ability to manage a high volume of financial transactions accurately.
• Effective problem-solving skills for investigating unapplied cash and resolving account discrepancies.
• Ability to work collaboratively with billing, collections, and other internal departments.
• Strong written and verbal communication skills in an organized office environment.