Host/Hostess

Host/Greeter

At Southall, we are seeking dedicated team members to join us on our journey to inspire culinary consciousnessshowcasing fresh, seasonal fare that celebrates the path from seed to plate. Our dining experiences unfold just steps away from where our ingredients are thoughtfully grown and raised.

Our two signature restaurants each offer a distinct experience. Sojourner serves as the heart of the Inna welcoming space where guests gather to enjoy elegant yet approachable all-day dining and in-room service. January provides an intimate dinner-only experience, featuring ever-changing menus that reflect the season's harvest, prepared in a state-of-the-art open kitchen where guests can witness the artistry of each dish.

As a Host/Greeter, you will be the first point of connection for our guests, setting the tone for an exceptional dining experience. With warmth, professionalism, and genuine hospitality, you will welcome each guest and ensure their time with us begins in a personalized and memorable way.

Responsibilities:

• Greet and escort guests to their table, presenting menus and ensuring comfort.
• Manage seating charts and cover counts to support seamless service.
• Anticipate guest needs, respond promptly to inquiries, and recognize regular guests by name.
• Maintain and inspect menus daily to ensure quality and presentation; stay knowledgeable of all menu items and daily specials.
• Assist with special projects, including menu changes and signage.
• Support Food & Beverage operations in other areas as needed during peak service periods.

Skills & Experience:

• Previous customer service experience preferred.
• Strong organizational and communication skills.
• Attention to detail and a strong sense of urgency.
• Team-oriented mindset with a passion for hospitality.
• Willingness to learn and grow through ongoing training.

Education & Requirements:

• High school diploma or equivalent.
• Ability to push, pull, and lift up to 50 lbs.
• Ability to stand and walk for extended periods and work in varying weather conditions.
• Availability to work evenings, weekends, and holidays.

Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.