Technical Services Consultant / IT Consultant

Technical Services Consultant / IT Consultant, DC-VA-MD (Metro Area)

Job Location: DC Metro Area

Type: Fulltime, Mon-Fri

Number of Openings: 1

Start Date: Contingent

The Technical Services Consultant / IT Consultant for the Integration team requires a well-rounded individual to consult, implement and manage a wide variety of solutions. It is largely based on working independently at client sites; therefore, excellent interpersonal communication and time/project management skills are critical for customer satisfaction, as well as individual and the organization’s success.

Key Roles Responsibilities:

• Travel to client sites in the DC-VA-MD metro area to provide technical project consulting and comprehensive IT support for a variety of clients (small businesses, non-profits, government agencies).
• Diagnose and resolve complex IT issues across various platforms and systems.
• Provide technical support and guidance to team members and end-users.
• Implement and troubleshoot IT infrastructure, including hardware, software, and network systems.
• Monitor system performance and troubleshoot issues to ensure optimal functionality.
• Collaborate with other departments to identify and address IT needs and improvements.
• Stay up-to-date with the latest industry trends and technologies to ensure the organization remains competitive.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Minimum of 10 years of experience in IT support or a similar role (5 as a lead role).
• Strong knowledge of IT systems, networks, and software applications.
• Excellent problem-solving skills and the ability to work under pressure.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Relevant certifications are a plus.
• Proficiency in  VMware and  Hyper-V  environments.
• Proficiency with  Office 365, Entra, Intune and  Active Directory Administration .
• Strong  PowerShell scripting for automation tasks is a must.
• Proficient with  AWS and  Azure cloud platforms.
• Experience with  network security and  firewall configurations (Unifi and PFSense troubleshooting a plus) .
• Experience in  Linux systems administration .
• Experience with  Teams Room Configuration .
• Familiarity with  ConnectWise PSA ,  ScreenConnect , and  ITGlue   are a plus.
• Versatility to adapt and research new ideas and methods, and demonstrated ability to analyze problems and make decisions
• Own vehicle and clean driving record. Frequent travel to client sites throughout Maryland, Virginia and D.C.

About MainSpring

MainSpring is an IT strategy and consulting firm that arms organizations with the strategy, tools and resources to grow. We foster a family-friendly, innovative, challenging, fun working environment earning the distinction of being one of The Washingtonian’s 50 Great Places to Work and countless awards for employee programs, growth and innovation.

• Medical, Dental and Vision coverage for employee and family
• 401k + company matched contributions 4% match on 5% contribution – Employee contribute on the 1 st day of the month after 30 days; Company contributes on the first day of the quarter after 1 year – no vesting period!
• Group Term Life and Accidental Death and Dismemberment coverage (company provided)
• Short-Term and Long-Term Disability coverage (voluntary enrollment, company provided)
• Health Reimbursement Account (HRA) w/ medical coverage
• 7 Paid Holidays + 1 Floating Holiday
• Paid Time Off (PTO)
• Bonus plans
• Tuition Reimbursement Program
• Employee Assistance Program
• Employee Referral Program
• Dynamic Recognition and Rewards
• Work with Industry-Leading Talent
• Promotion and Advancement Tracks

Founded in 1993, MainSpring is headquartered in Frederick, Maryland and supports a wide range of clients including businesses, non-profits and government agencies.

Like our clients, people tend to stay at MainSpring. If you think you’re a match, let’s connect.