Data Measurement & Reporting Senior Analyst

Role Description

The job profile for this position is Data Measurement & Reporting Senior Analyst, which is a Band 3 Senior Contributor Career Track Role. We are seeking a self-motivated and inquisitive data analytics professional with a strong desire to learn and join our team. This individual should be a team player who enjoys working with data in a dynamic and fast-paced environment.

As part of Actuarial Data Strategy & Solutions, the Disruption Analytics team supports Cigna's presale and renewal process and is responsible for providing provider network reporting which assists potential customers in the decision-making process of the proposal process which drives new sales and client retention.

This role will work collaboratively to support our Stakeholders (Sales and Repricing) with business-critical contract reporting and analysis. The Senior Analyst will be expected to complete day-to-day assigned business requests without immediate supervision. The responsibilities include:

• Providing custom and complex reporting needs and discretionary recommendations based on analytical trends and reporting methodologies to deliver accurate results and value-added reporting.
• Collaborating with matrix partners, acting as a team lead and representative for specialized disruption reporting and processes based on product/network and/or market or segment requirements.

Qualifications

• Bachelor’s degree or equivalent in Data or Business Analytics. In lieu of a degree, relevant work experience in data analytics is acceptable.
• Analytical, data visualization and problem-solving skills.
• Strong attention to detail and experience working with data or reporting analytics. Experience with large data sets is a plus.
• Self-motivated, adapt to changes quickly, and function well in a fast-paced environment.
• Demonstrated productivity skills through the efficient use of time and commitment to strong results to meet production and quality demands and standards.
• Ability to independently prioritize and manage multiple responsibilities while meeting deadlines.
• Strong verbal and written communication skills, with technical and non-technical audiences.
• Intermediate to advanced Microsoft Office skills for Excel and Access.
• Proven ability to quickly learn new applications, processes, and procedures.

Requirements

• Data manipulation, cleansing and standardization functions for data validation and quality using Microsoft Excel and Access applications.
• Requires attention to detail and intermediate to advanced skills managing and working with large and complex datasets.
• Requires knowledge and understanding of processes and requirements related to the process and reporting for specialized products/networks and/or markets/segments.
• Utilize independent judgment and discretion in analyzing the data supplied to determine best methodology on processing the information to yield the highest possible match results.
• Delivering information in a timely and efficient manner.
• Combining business knowledge (i.e., products, networks, and provider data) along with data visualization and technical skills to efficiently create the disruption reporting on a case-by-case basis.
• Perform data quality audits of system match results (visual scan and quality review) and peer review audits to ensure accuracy of system and reporting results.
• Work with Network Contracting to identify and resolve provider data quality issues and raise identified risks or data gaps to management in a timely manner.
• Provide analytic support and consultation to core stakeholders (Sales, Repricing/Discounts, Data Analytics Teams) related to disruption methodology logic and reporting.
• Recommend improvements in disruption database tools for efficiency gains and accuracy improvements.
• Effectively communicate with sales partners to educate them on disruption match logic and methodology.
• Communicate file specific data gaps and deficiencies that impact overall match results cultivating strong working relationships with stakeholders.

Benefits

• If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.