Senior Manager, Customer Experience & Operations - Remote
Brink's Inc
New York, NY
- Remote job
The Sr. Manager of Customer Operational Excellence - Financial Institutions at Brink’s leads strategic oversight of the Customer Operations group, aligning claims, metrics, and service processes with Brink’s mission and values. You will drive end-to-end service delivery and ensure top-tier customer experiences through cross-functional collaboration. Partner with Product, Operations, and Technology teams to optimize journeys, implement data-driven improvements, and develop a high-performing team #J-18808-Ljbffr Brink's Inc
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Senior Manager, Customer Experience & Operations - Remote in New York, NY vacancy
- Brink’s is seeking a Senior Manager of Customer Operational Excellence for Financial Institutions. The role leads customer operations, aligning claims... ...a high-performing team to ensure exceptional customer experiences. Responsibilities include managing large customer...Remote jobOperationsSenior
- The Brink’s Company is seeking a Sr. Manager of Customer Operational Excellence for Financial... ...functional teams toward exceptional customer experiences. In this role, you will manage 3-5 major... ...report to executive leadership, all within a remote, #J-18808-Ljbffr Brink'sRemote jobOperationsSenior
$100 - $130 per hour
...Job Title: Senior Project Manager – Customer Transformation Program Location: Remote (Columbus, OH) Travel Requirement: Bi-weekly... ...execution across customer experience, CRM, billing, and customer... ...technologies, and customer service operations Develop and manage...Remote workOperationsSeniorContract workVisa sponsorshipBlue Star Partners, LLC
United States1 day ago- ...Remote United StatesFull timeJR0037923Job Title:Senior Manager, Customer SuccessAbout TrellixTrellix is a global company redefining... ...protection and resilience of their operations. Trellix, along with an... ...approach of A Seamless Customer Experience.Risk Management, Retention,...Remote workOperationsSeniorLocal areaFlexible hours
Trellix
Hartford, CT3 days ago - ...Senior Manager, Customer Success At Revalize, we build the software and technology that powers... ...help manufacturers optimize revenue operations through design applications, engineering... ...teams to ensure a seamless customer experience post-sale and drive upgrades within the...Remote workOperationsSeniorFull timeWork experience placement
Revalize
United States1 day ago - ...TX Job Summary Our Customer Success Team is the... ...exceptional customer experience to earn lifetime promoters... ...partners to deliver operational consistency and inspire... ...teammates. Oversight of Remote (WFH) Teammates... ...planning using Workforce management Team Builder,...Remote workOperationsSeniorFull time
- ...Sr. Customer Success Manager At Dover Fueling Solutions (DFS), we are taking... ...Customer Success team, day-to-day operations and future strategy. The... ...an exceptional customer experience for varying products: Media and Marketing Platforms, Remote Diagnostic Tools, Fleet...Remote workOperationsSeniorWorldwide
- ...Senior Manager, Customer Success This role requires the ability to work lawfully in the U.S. without... ...across technical delivery, operations, support, consulting, engineering, and... ...outcomes. The ideal candidate has experience leading Customer Success teams supporting...Remote jobOperationsSeniorLocal areaVisa sponsorship
- ...Senior Manager of Customer Support (Helpdesk) Rethink First is a leading behavioral... ...role oversees all support operations, including chat, ticketing... ...support leadership experience with a strong understanding... ...environments. Location: Remote opportunities are...Remote workOperationsSeniorLocal area
$123.38k - $145.15k
Senior Manager, Customer Experience Insights Remote. Operations. Full-time. What we’re building and why we’re building it. Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful...Remote workOperationsSeniorFull timeWork at officeFlexible hours$86k - $108k
## Senior Product Marketing Manager - Voice of CustomerApply: USA, OH,... ...future of Voice of Customer (VOC). As the market... ...AI, analytics, and operational action.We are seeking... ...intelligence, and experience management.·... ...Full time position* Remote working* Competitive...Remote workOperationsSeniorFull timeWork at officeImmediate startWork from home$74.3k - $106.1k
...teams to propel their operations. Join the group that solves... ...As a Project Manager specializing in CX Contact... ...looking for ~5+ years of experience in BPO and/or Contact... ..., and tradeoffs to senior leadership and clients... ...in this role Remote-based opportunity within...Remote workOperationsSeniorFull timeFlexible hoursGainwell Technologies LLC
California5 days ago$69.8k - $95k
...Location: US-Remote, must be based in US at... ...& Insights is NIQ's custom research and consulting... ...services, brands, and experiences delivered to... ...Description As a Senior Research Manager, you will serve as the... ...partners, vendors, and operational stakeholders to...Remote workOperationsSeniorFull timeLocal areaFlexible hoursNielsenIQ
Chicago, IL9 days ago- ...empower businesses to streamline operations, enhance customer experiences, and maximize revenue. We... ...Description This is a full-time remote role for a Senior Account Executive. The Senior Account... ...responsibilities include managing client accounts, building and maintaining...Remote workOperationsSeniorFull time
Electronic Data Payment Systems
United States2 days ago $104.8k - $145k
...decisions for millions of customers. But the numbers only... ...Sales & Customer Experience team plays a critical... ...customer experience operations to help borrowers make... .... As the Senior Manager, Home Lending Sales &... ...can be accomplished remotely. The majority of our...Remote workOperationsSeniorFull timeCurrently hiringWork at officeLocal areaWork from home2 days per week- ...Senior Amazon Account Manager Patrick Murray and 3Search are working... ...& Working Model: Remote US Key Role Feature... ..., category and customer analysis Improve... ...and Vendor Central operations Leveraging Amazon... ...customer and marketplace experience Essential Skills...Remote workOperationsSenior
3Search
United States2 days ago - ...an experienced Account Manager who excels at... ...portfolio of existing customer accounts Expand relationships... ...teams (sales, operations, customer service) to... ...deliver a seamless customer experience Travel regularly (approximately... ...working in a remote environment...Remote workOperationsSeniorFull time
Brimar Industries
Garfield, NJ1 day ago - ...empowering brands to optimize their operations and enhance customer experiences. Our solutions are designed to... ...DescriptionThis is a full-time, remote Senior Sales Account Executive position.... ...maintaining strong client relationships, managing accounts, providing exceptional...Remote workOperationsSeniorFull time
MasonHub
Fort Lauderdale, FL3 days ago - Leading multi-channel customer support operations, the full-time remote Customer Support Senior Manager will analyze data to improve performance, manage internal and third... ...drive initiatives that enhance the customer experience. Key Responsibilities: Analyze data to...Remote workOperationsSeniorFull time
$105k - $140k
...the Third-Party Risk Management (TPRM) company. Our software... ...services protect customers from cybersecurity... ...customer data so business operations continue to operate... ...We are seeking a Senior Customer Marketing Manager... ..., localized customer experiences Manage the...Remote workOperationsSeniorProcessUnity
United States5 days ago$60 - $65 per hour
...Senior Support Account ManagerLocation: Open to Remote (local to Plano, TX 75093)Duration: 1... ...Senior Support Account Manager you are key to shaping the support experience of our largest, strategic customers. Your... ...working in security operations, technical support,...Remote workOperationsSeniorHourly payLocal areaTriOptus LLC
Plano, TX3 days ago- ...View, California , is transforming customer engagement by turning contact... ...organizations to enhance customer experience, optimize operations, and drive growth . Continuously evolving... ...Technical Account/Customer Success Manager, Solutions Engineer, or Customer Success...Remote workOperationsSenior
Level AI
United States1 day ago - ...multiple contact center operations, the full-time California Senior Call Center Manager will oversee service levels, customer satisfaction, and operational... ...workforce planning in a remote environment with... ...commitments and customer experience goals are met across all...Remote workOperationsSeniorFull timeWork at office
- ...Senior Manager, Client Services The Senior Manager, Client Services... ...-functionally to enhance customer experience. The Senior Manager will work... ...process improvements and operational efficiencies. Service Delivery... ...be based out of: # Remote/offsite Charlotte North...Remote workOperationsSeniorHourly payPermanent employmentContract workTemporary workLocal area
Advatix
Charlotte, NC5 days ago $176k
...Senior Technical Account Manager At Dragos, the mission is personal... ...Here, you will find a remote-first mission-... ...role, you will help customers maximise the value... ...strengthening their Operational Technology (OT) cybersecurity... ..., customer experience improvements, and future...Remote workOperationsSeniorLocal areaImmediate startDragos, Inc.
United States5 days ago$75k - $85k
...The Senior Account Manager - Less-Than-Truckload (LTL) is responsible... ...and complex customer relationships. They drive satisfaction, operational excellence, long-term... ...performance and customer experience. • Provide guidance... ....). • Environment: Remote; must be comfortable...Remote workOperationsSeniorFull timeContract workWork at officeForward Air
Dallas, TX3 days ago$140k - $165k
...decisions, we help customers reduce downtime,... ...control costs, and keep operations running smoothly.... .... Global Account Manager will work with... ...opportunities. As a senior team member, they... ...management experience in B2B global markets... ...company holidays Remote-friendly setup...Remote workOperationsSeniorWorldwideHome officeFlexible hoursServiceUp
United States2 days ago- ...With over 20 years of experience, we specialize in... ...Role Description The Senior Manager, Client Strategy & Growth... ...with Finance and Operations to ensure growth is scoped... ...'s business model, customer base, competitive... ...encouraged to apply Work Location: Remote...Remote workOperationsSeniorFull timeWork at officeShift work
Triadex
United States1 day ago - ...in the USA and Top Remote Workplace, Kobie is... ...team collaboration, customer engagements, training... ...build together As a Senior Account Manager, you’ll serve as the... ...accounts, leading client operations across loyalty... ...ensure a seamless client experience across Kobie’s work....Remote workOperationsSeniorFlexible hours
Lever
Saint Petersburg, FL17 hours ago - ...We’re looking for a Senior Marketing Manager to build and execute programs... ...programs that engage Demandbase customers throughout their lifecycle... ...Marketing, Customer Experience, Product, Product Marketing... ...Partner with Revenue Operations, Customer Experience, Product...Remote workOperationsSeniorTemporary workFlexible hours
Demandbase
United States3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Manager, Customer Experience & Operations - Remote. Be the first to apply!
Related searches
- entry level customer service manager New York, NY
- customer service supervisor New York, NY
- director customer relationship management New York, NY
- customer business manager New York, NY
- customer retail manager New York, NY
- senior customer service manager New York, NY
- customer service support manager New York, NY
- manager customer experience New York, NY
- remote customer service manager New York, NY
- senior manager customer experience New York, NY