Assistant Director of Resident Services

Job Details Job Location: Westhill Collierville - Collierville, TN 38017 Salary Range: $32.00 Summary: Enhances and improves the SRIM experience specifically in Heartful Care for our residents and their families, demonstrates and promotes SRIM’s core value of the Golden Rule, accepts management responsibilities of the Nursing Department in absence of the director of resident services, and assists in managing the care of all residents by performing the following duties. Duties and Responsibilities Demonstrates excellent decision‑making skills and can understand the impact of those decisions. Sets and manages priorities. Accepts calls from staff during nights and weekends. Conducts meetings and training as required or requested. Communicates in a clear, accurate and timely manner. Assists in reviewing new associate applications, checks references, and interviews applicants for the best possible hire. Assists in monitoring the associates’ work and performance. Assists in coaching and counseling associates in a respectful manner. Assists in completing the associate performance evaluations in accordance with established policy. Assists in monitoring expenditures weekly to ensure compliance with department budgeted monthly amounts. Assists in scheduling associates based on budgeted FTEs and prepares assignments to ensure efficiency. Provides “hands‑on” care on an as‑needed basis to meet the needs of the residents. Assists in performing evaluation for residents to determine level of care and services. Participates in monthly ECC and LNS meeting with Director of Resident Services and Corporate Director of Nursing. Ensures medication orders are accurate on the MORS. Assists in reviewing and investigating all incident reports and recommends appropriate action and follow‑up to the Executive Director. Understands and adheres to the ALF regulations pertaining to assisted living health care laws. Maintains a safe and secure working environment free of objects or situations that could cause harm or falls to residents, families, visitors, and associates. Practices good body mechanics and safe working habits. Knows, understands, and follows established policy and procedures in emergency situations. Is considered essential personnel especially during emergencies. Wears clean and appropriate dress per established policy. Understands and complies with HIPAA regulations. Takes initiative in work, seeks out additional information, and offers solutions and suggestions. Willfully takes on special projects or assignments outside of regular duties. Performs all other reasonable duties as assigned or as requested. Supervisory Responsibilities Directly supervises employees in the Resident Services and Nursing Departments. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Provides training to employees, plans, assigns, and directs work. Appraises performance, rewards, and disciplines employees. Addresses complaints and resolves problems. Qualifications Language Ability Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; ability to write reports, business correspondence, and procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Math Ability Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to define problems, collect data, establish facts, and draw valid conclusions; ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer Skills Knowledge of word processing software and electronic medical records. Education/Experience High school diploma or general education degree (GED) and one to two years of related experience and/or training; or equivalent combination of education and experience. Certificates and Licenses Valid Nursing License. Physical Demands The employee is regularly required to stand, walk, use hands, reach with hands and arms, and talk or hear. Frequently required to stoop, kneel, crouch or crawl; occasionally required to sit, climb or balance, and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Occasionally exposed to bloodborne pathogens. Work Environment Occasionally exposed to bloodborne pathogens. Equal Opportunity Employer The organization is an equal opportunity employer and provides reasonable accommodations for qualified persons with disabilities. #J-18808-Ljbffr Sr Companies