Parts Advisor

Parts Counter Associate / Parts AdvisorWe are seeking a customer-focused Parts Counter Associate / Parts Advisor to join our parts department. In this role, you will be the go-to resource for customers and service technicians looking to identify, locate, and order the right parts for their vehicles. The ideal candidate is organized, detail-oriented, and passionate about the automotive industry. Prior dealership or automotive parts experience is preferred but not required.About UsWe are a family-owned automotive dealership group with a long history of serving our communities. Our dealerships carry top brands and offer a full range of sales, service, parts, and reconditioning solutions. We believe that exceptional customer experiences start with exceptional team members, which is why we invest in our people through competitive pay, paid training, and real career advancement paths. When you join our team, you become part of a supportive, collaborative workplace where your contributions are recognized and your growth is encouraged.Benefits401(k)401(k) matchingDental insuranceEmployee discountHealth insuranceHealth savings accountLife insurancePaid time offVision insurancePay range: $4000-$7500 / month (Base + Commission)ResponsibilitiesAssist retail and wholesale customers and service technicians in identifying and ordering the correct parts and accessoriesProcess parts orders by locating and retrieving inventory from stockProvide accurate pricing, availability information, and delivery timelinesMaintain accurate inventory levels and perform regular stock checksReceive, inspect, and stock incoming parts shipmentsEnsure the parts department is organized, clean, and efficiently managedCollaborate with service advisors and technicians to fulfill parts requests promptlyProcess returns and warranty claims according to dealership and manufacturer proceduresProvide professional and courteous phone and in-person customer serviceStay informed on current parts, product updates, and automotive industry trendsQualificationsPrevious experience as a parts counterperson, parts advisor, or in an automotive parts retail environment preferredStrong organizational skills with the ability to manage inventory and locate parts quicklyExcellent customer service, communication, and phone etiquette skillsBasic computer proficiency; familiarity with dealership management systems (DMS) a plusAbility to calculate pricing, discounts, and margins using basic math and ExcelHigh attention to detail and accuracy when fulfilling ordersAbility to work in a fast-paced team environmentValid driver's license preferredWe are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.