Assistant Store Manager

As an Assistant Store Manager at Carter's, you will be the first face of the brand for growing families. You’ll greet new parents and grandparents, introduce them to our baby essentials, help prep them for the first day of school, and support families throughout their parenting journey. Responsibilities Execute workforce management to ensure a genuine customer focus on the sales floor. Welcome customers with a warm greeting and provide assistance with product styles, features and benefits. Foster a positive, safe, and inclusive environment for employees and customers. Consistently model service standards and omnichannel experience while coaching others to success. Analyze the business and take necessary action to improve results by communicating and driving key performance indicators (KPIs) with the team. Build customer loyalty through company-sponsored programs, including credit. Assist the Store Manager in recruiting, hiring, training and development of the store team. Recognize exceptional performance and redirect employees when needed. Plan, track, analyze and report completion of tasks and financial results utilizing company tools. Partner with the Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement. Reduce loss through consistent customer service, education and operational controls. Qualifications A positive and solutions-oriented mindset. Effective and professional verbal and written communication skills. Demonstrated leadership, supervisory and customer engagement skills. Proficient computer and technology skills (Outlook, Excel, web navigation, etc.). Minimum of 1 year of retail or related management experience. A high school diploma or GED. Physical Requirements Lifts up to 40 pounds with frequent bending, stooping, reaching, pushing and pulling. Stands or walks for extended periods, climbs ladders as needed. Provides availability that may include days, nights, weekends and holidays, with a minimum of two closing shifts a week. Benefits Health and mental health benefits. 30% discount on Carter's brands. Referral bonuses. Paid time off, holidays, parental leave and adoption assistance. Charitable matching gifts. Education assistance: tuition-free GED or bachelor’s degree; English-as-second-language program. Professional and personal development programs. Carter's is an Equal Opportunity and affirmative-action employer. (Minority, female, disability, veteran.) All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status or any other status protected by federal, state or local law. #J-18808-Ljbffr