Specialty Pharmacy Technician
Unitedhealth Group
100% Onsite in Flint, MI
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
You're looking for the next great thing for your career. How about supporting teams architecting the future of health care? Optum Frontier Therapies is a business pioneering a better approach to care for people with rare diseases; we are on a mission to support people with compassion while creating access to therapies at the frontier of health care. With us, you'll find a fast-paced, passionate, and professional culture where you can use your talent and our resources to make a huge impact-ensuring that all people, no matter how unique, have the ability to access a better tomorrow. Take this opportunity to start doing your life's best work.
The Specialty Pharmacy Technician will be responsible for prescription fulfillment duties and/or order intake of prescription orders within a pharmacy location within the Optum Frontier portfolio under direct supervision from the Site Director.
Work Location : 325 W Atherton Rd, Suite 1, Flint, MI 48507
Schedule: M-F 8-4:30pm EST, no weekends
Primary Responsibilities
- Perform various duties related to the fulfillment of prescription orders
- Dispense any or all the following: specialty pharmaceuticals, injectables, cell gene therapies, and related supplies following state and federal regulations and company policies and procedures
- Process, pack and ship outgoing pharmacy orders, ensuring drug, related supplies and patient collateral (education materials) are included
- May also perform drug/supply ordering and inventory/warehouse duties, including proper storage of drugs and supplies and appropriate refrigeration of perishable product, monitor and adjust/calibrate pharmacy equipment
- Process, pack and ship outgoing specialty distribution orders, ensuring drug, related supplies and accurate documents are included
- Prepare and scan documents, verify member/patient data, submit prescription orders in computer system
- Contact patients to validate data, resolve rejected claims, request payment information, establish priority of order or delivery details, address medication issues, and coordinate treatment with on-site facilities personnel
- Interpret provider prescription and create order, access, input and retrieve prescription and medical/lab information from computer system, verifies whether order/drug is reimbursable/covered
- Perform tracking logistics for outbound shipments to ensure arrived at destination. Work to include triaging packages that were misrouted to ensure meet destination
- Acts as liaison between company, patients, insurances, manufacturers, and provider's office via phone, fax, and e-mail communications
- Accepts unique HUB enrollment and privacy forms and accurately enters into system specific to program design requirements
- Processes prescriptions through pharmacy dispensing software following all laws for each state for which the medication is being dispensed from
- Maintains documentation of calls to and from patients, caregivers, insurances, providers, and manufacturers
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications
- High School Diploma/GED
- Valid pharmacy technician license in good standing in the state of Michigan
- 1+ years of experience as a pharmacy technician
- Be a team player and collaborate across functions
- Ability to lift 50 pounds
- Ability to stand for up to 8 hours with intermittent breaks
Preferred Qualifications
- 1+ years of working in a warehouse or supply chain inventory environment
- National PTCB certification
- Specialty pharmacy experience
Soft Skills
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $16 to $29 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
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